Shell

10 votes

#1379 of 8738 cafes in Houston

110 more branches in Houston

Open now 8AM - 8PM

Updated 2 months ago

Add a photo

Google users rated Shell and it didn't get a high rating.

Frequently mentioned in reviews

great service

Ratings of Shell

Google

(2.6/5)

Visitors' reviews on Shell

/ 11

Search visitors’ reviews

Add your review

Request content removal

Monica Lopez 5 months ago on Google

Closed at 11.59 put it online that you close early people waste their time and their gas driving to you

Response from the owner 5 months ago

Hi,Monica Lopez. Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience at the Shell Station’s Convenience Store. We would like to know what happened. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

Show replies (1)

Request content removal

Nf 6 months ago on Google

Ridiculous policy. If your store says you close at midnight you should close at midnight. Several stores denied me service well before midnight. Workers are leaving early and not even bothering showing any service to customers.

Response from the owner 6 months ago

Hi,Nf. Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience at the Shell Station’s Convenience Store. We would like to know what happened. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

Show replies (1)

Request content removal

Jenna Tolls 9 months ago on Google

Recently changed to 10 cents more if using credit. Station used to always be 10 cents more than the other shell on 359 down the road but now it’s 20 cents more Today, using fuel rewards, I know I get 10 cents off but at the pump it only gave me 5 cents off. Stopped at 3 gallons after noticing and left. Receipt emailed to me said I got 15 cents off yet the price per gallon didn’t match what the pump was saying? Sure sounds like they have gotten too greedy to stop here again

Response from the owner 9 months ago

Hi,Jenna Tolls.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience when using our Shell Station's forecourt and amenities. Your feedback matters a lot to us. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

Show replies (1)

All reviews

+1 281-232-3823