Shell

Name: Shell
Address: 11639 Katy Fwy, Houston, Texas, USA
Telephone: +12814977161
Price range: $$
Rating: 0.6

#16445 of 37204 places to eat in Houston

110 more branches in Houston

Open now Open 24 hours

Updated 20 days ago

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The inattentive staff is the only thing that can spoil your evening at Shell. According to the visitors' opinions, this place is well known for its unprofessional service. This spot has been rated below average by Google.

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Ratings of Shell

Google

(3.7/5)

145

Visitors' reviews on Shell

/ 38

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Jennifer Dacus 5 months ago on Google

I don't know what it is at the timewise 11617B The lady that works the counter is a complete lazy person look I'm older and it hurts for me to bend over but I and I'm I'm in the service industry but I never make my people ever feel like it's inconvenience I'm asking her for a particular thing and she has to bend over to get it in the entire time she's making grunting noises and acting like it's an inconvenience when I'm asking her to give me something every time I asked her for one or two things she's like it's not that I'm like then what is that right there like if she's not happy with her job or unhappy with her own body physical body maybe she should change it

Response from the owner 5 months ago

Hi,Jennifer Dacus.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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The Helper (Chris) 7 months ago on Google

I like this Shell because it accepts my Kroger gas rewards. It has lots of gas pumps, car wash, and air. It is convenient to me and I can get my gas and go plus the store has a lot so if I need anything else, it's right there. The place is clean and well maintained

Response from the owner 7 months ago

Thank you for your feedback! We’re thrilled to hear that you enjoyed your visit. If you have any other questions or concerns, feel free to reach out to us anytime through our Help & Support page: shell.us/help-and-support. Thanks again for choosing Shell – we appreciate you! – Shell Solutions Center

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Robert BURNETT 10 months ago on Google

Constantly closed for overnight accounting. This place is never open late but yet says it’s 24 hrs. The daytime crew is solid.

Response from the owner 10 months ago

Hi,Robert BURNETT. Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience at the Shell Station’s Convenience Store. We would like to know what happened. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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+1 281-497-7161

$$$$ Price range per person $10-$25

11639 Katy Fwy

Houston, Texas, USA

Address

11639 Katy Fwy, Houston, Texas, USA

110 more branches in Houston

Features

Сredit cards accepted Not wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours