Shell

26 votes

110 more branches in Houston

ClosedOpens at 6AM tomorrow

Updated 27 days ago

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Sadly, if you look through the guests' reviews, the staff is boorish at Shell. A number of reviewers note that the service is enjoyable. But most people who use Google didn't give this place a high rating.

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Google

(2.3/5)

Visitors' reviews on Shell

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kay w. (reportergirl) a year ago on Google

Doesn’t honor the Shell loyalty program it said my number is invalid but right down the street it worked. I put gas in my car which IT DIDN’T REGISTER AT ALL. I asked for a receipt and it won’t print it. I just got ripped off because I paid money and didn’t get gas. Don’t go to this place. I had to go further down on Fry Road and my loyalty number registered and finally gas registered in my car. This place is a big time rip off. Tried to talk to the Indian guy inside, but he acts like he doesn’t know English. I’m going to report them to attorney general!

Response from the owner a year ago

Hi,kay w. (reportergirl). Thank you so much for reaching out to us. We understand that you had an issue when using your Loyalty Rewards at this location. You can find more information about Loyalty Rewards via this website: support.shell.us. Thank you! – Shell Solutions Center

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sergio silgoria a year ago on Google

The worst customer service ever, I will never coming back !!!

Response from the owner a year ago

Hi,sergio silgoria.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: support.shell.us. Thank you! – Shell Solutions Center

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Canaan DePriest 2 years ago on Google

The person at the counter hardly acknowledged me just pointed at screen instead of telling me the price, the tall slender androgynous person in there was rude to me and my mother, and was disgusted when we asked him or her to grab items from behind the counter, we won’t be paying this place a visit anytime soon in the future and I’ll continue to warn other to spend their hard earned money elsewhere, where they won’t be disrespected like my mother and I.

Response from the owner 2 years ago

We are concerned by this. Rest assured, we will share this feedback to the station operator for appropriate action.

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+1 281-647-0766

$$$$ Price range per person $10-$25

19999 Katy Fwy

Houston, Texas, USA

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19999 Katy Fwy, Houston, Texas, USA

110 more branches in Houston

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