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Many visitors say that you can drink good coffee at Shell. This place is well known for its great service and friendly staff, that is always ready to help you. This spot is rated on Google 4 by its guests.
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Visitors' reviews on Shell
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Thurga Rajandran
10 days ago on Google
disappointing customer service. I’ve visited many Shell stations, and most of my experiences have been positive, with friendly and welcoming staff. Unfortunately, this outlet was the complete opposite. It wasn’t just one staff member; almost everyone I encountered had a moody expression and an unwelcoming attitude. When I purchased pastries and asked for them to be reheated, the staff responded, “Nak panas lagi?” in a tone that came across as rude and unprofessional. Customer service is an important part of any business, and customers shouldn’t feel uncomfortable for making a simple request. The overall experience gave the impression that the staff were not interested in serving customers. I hope the management will look into this issue and take the necessary steps to improve staff attitude and customer service training. A little friendliness and courtesy can make a big difference to the customer experience. This outlet has a lot of room for improvement.
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Pang CS
7 months ago on Google
Toilet very clean! Thanks for maintaining it well! Great job
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Ahmad Shahril
8 months ago on Google
Shell cafe staff not friendly 9 feb 2026 . Evening
All reviews
$$$$
Price range per person
MYR 41-MYR 100
Address
North-South Expy, Pagoh, Johor, Malaysia
Features
Not wheelchair accessible
Opening hours
| SundaySun | Open 24 hours |
| MondayMon | Open 24 hours |
| TuesdayTue | Open 24 hours |
| WednesdayWed | Open 24 hours |
| ThursdayThu | Open 24 hours |
| FridayFri | Open 24 hours |
| SaturdaySat | Open 24 hours |
Website
Instagram
@shell
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