Shell

7 more branches in Spring

Open now 8AM - 8PM

Updated 1 month ago

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Unfortunately, if you look through the visitors' comments, the staff is boorish at Shell. This place hasn't earned a high rating from Google users.

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doubles

Ratings of Shell

Google

(3.6/5)

Visitors' reviews on Shell

/ 20

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GeoFred 4 months ago on Google

This is definitely not a convenience store. If I come in to buy one or two items I can expect a 5 to minute wait even though there's only four or five peoples. This place really sucks and I just try to avoid it but unfortunately it's close to where I live

Response from the owner 4 months ago

Hi,GeoFred. Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience at the Shell Station’s Convenience Store. We would like to know what happened. Please contact us by visiting our Help and Support Page via this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Amanda Forbus 8 months ago on Google

worker with the blond hair is nice, but the shorter one with the glasses? RUDE! Their systems started messing up today and instead of POLITELY telling me that, she tried to tell me that my payment didn't go through for my merchandise, despite me trying to show her the charge on my bank app, stating otherwise. I can understand if their systems are messing up, that is something they cannot control; but they CAN control how they talk to the customers who did in fact pay for their goods. I work for a living to get the money I make, Im not going to double pay for something because SHE didnt want to listen, and look at the proof that was trying to be displayed to her. I gave up and just tossed the stuff back on the counter and walked out. My buddy went in to grab it and she wanted to LIE to him saying that she was trying to tell me their systems had been messing up. Ma’am your words were “my screen right here is showing you did not pay.” And then when i tried showing you the proof on my bank, you got even more rude, telling me how it doesn't matter what my screen says because YOURS is showing i didn’t pay. Not ONCE did you mention anything about the systems messing up. If you don’t like your job, go find something else that makes you happy, instead of making everyone else around you miserable.

Response from the owner 8 months ago

Hi,Amanda Forbus.Thank you for reaching out to us! We are sorry to hear that you had an unsatisfactory experience with a Shell Station employee. Your feedback matters a lot to us. Please contact Shell Solutions Center by visiting this website: shell.us/help-and-support. Thank you! – Shell Solutions Center

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Roland Freund 11 months ago on Google

Good location and the best price for diesel in the area.

Response from the owner 11 months ago

Thank you for your feedback! We’re thrilled to hear that you enjoyed your visit. If you have any other questions or concerns, feel free to reach out to us anytime through our Help & Support page: shell.us/help-and-support. Thanks again for choosing Shell – we appreciate you! – Shell Solutions Center

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+1 281-528-0820

3779 Rayford Rd

Spring, Texas, USA

Address

3779 Rayford Rd, Spring, Texas, USA

7 more branches in Spring

Features

Not wheelchair accessible

Opening hours