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Response from the owner
3 months ago
Thank you for taking the time to share your feedback. We’re truly sorry that your experience didn’t meet your expectations. We’d like to clarify that we did prepare your pizza puff, and when you called, we let you know it was ready for pickup. It’s actually still here because it was never picked up. We sincerely apologize if there was any misunderstanding. We also wanted to mention that our cheese curds are priced at $4.00, not $5.00. Most importantly, though, we’re sorry you left feeling disappointed. That’s never the experience we want for our customers. We truly value your business and would love the opportunity to make things right. Please stop by or contact us and ask for a manager—we’d be happy to speak with you personally and make sure your next visit is a great one. We hope you’ll give us another chance to earn back your trust. Thank you for your feedback, and we look forward to serving you again.