Simfull (쉼풀)

Thank you so much for the perfect 10/10 score! We are incredibly happy to hear that you loved our Chonggak Kimchi and Bossam Kimchi. We work hard to achieve that rich, savory, yet clean flavor you described, and knowing you enjoyed the fresh crunch means a lot to us. Your high recommendation is the greatest reward for our efforts. We’ll continue to maintain that authentic taste you love. Hope to see you again soon at Simfull!

Dear Customer, we are truly sorry for the lack of professionalism you experienced during your recent visit. Being busy is never a justification for poor service, and we deeply regret that our behavior caused you frustration. Your feedback has given me a chance to reflect on my actions. I realized that while I was trying to stay focused on not making mistakes during a rush, my concentrated expression might have come across as irritable or cold. I am grateful that you pointed this out, as it helped me understand how my demeanor affects our guests' experience. We will use this experience as a stepping stone to grow and provide a more welcoming atmosphere. Thank you for your honest feedback, and we will work hard to regain your trust through better service and consistent food quality.