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Sky Lounge is pretty near Notre Dame Basilica. According to the guests' opinions, the staff can be patient. Many reviewers mark that the service is professional. The this club atmosphere may seem disgusting to some clients. Sky Lounge has been rated below average by Google.
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Visitors' opinions on Sky Lounge
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Jane
6 months ago on Restaurant Guru
Do not trust coat check! They gave away my mink fur coat to another person. I had my coat check card and they couldn't find it so they began offering me 4 different other peoples jackets. The staff were nice but very unorganized. Lucky I was able to find the person they gave my coat to outside the club.
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Jane
6 months ago on Restaurant Guru
Do not trust coat check! They gave away my mink fur coat to another person. I had my coat check card and they couldn't find it so they began offering me 4 different other peoples jackets. The staff were nice but very unorganized. Lucky I was able to find the person they gave my coat to outside the club.
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Kim King
a year ago on Google
I’ve been to sky lounge multiple times, the space itself is actually beautiful especially in the summer when they are able to open their windows. Their events are creative and intriguing. The reason I gave 2 stars is because, in my own experience it does get extremely overcrowded, I can visibly tell the bartenders are overwhelmed and leads to paying customers feeling ignored. In my opinion waiting over 25 mins sitting at the bar for a drink is discouraging and doesn’t make me want to come back. Especially when you go in with the intentions to have fun or celebrate a birthday. I feel if they had more bartenders they would make more money and keep their customers happy. Piggybacking on the overcrowding issue I can also visibly notice the security being overwhelmed and in some cases taking advantage of their authoritative position for no good reason. To go into more detail, the last time I was at sky lounge was 10 days ago. We went to celebrate my boyfriends 21st birthday, we went on a Wednesday . Before midnight there were multiple broken beer bottles and full drinks spilled all over the dance floor due to this my boyfriend slipped and fell, security saw this and instead of helping clean and remove the safety hazard (broken glass) he kicked out my boyfriend on his birthday and didn’t care or listen to what he had to say, with no reevaluation of the situation. Needless to say it completely ruined our special night and we ending up going home very disappointed.
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Response from the owner
a year ago
Hello Kim! Thank you for your feedback! We appreciate the kind words and are very pleased with what our venue and team have to offer! As per your review about service times, we constantly are learning and improving! We apologize for your …Hello Kim! Thank you for your feedback! We appreciate the kind words and are very pleased with what our venue and team have to offer! As per your review about service times, we constantly are learning and improving! We apologize for your experience. We typically have 4-6 Bartenders working which covers the bar and all bar rails in our establishment. As for the overcrowding, we are a very popular establishment however we do follow all capacity restrictions to ensure everyone is having a safe and exciting experience. We apologize you did not enjoy this experience. If you have any further feedback please reach out to us!More
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No info on opening hours
Address
73 York St Top Floor, Ottawa, Ontario, Canada
Features
Сredit cards accepted
No delivery
No takeaway
Booking
Not wheelchair accessible
Instagram
@skyloungeottawa
