ClosedOpens at 7AM
Updated 8 months ago
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A number of visitors find that you can try tasty burgers here. The appealing staff shows a high level of quality at this restaurant. People mention that the service is fine here. But clients rate Smashburger below average on Google.
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Visitors' reviews on Smashburger
/ 19
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Benjamin Parrinello
3 months ago on Google
This place has the worst service, even for airport standards. The employees are rude, you have to remind them to get your drinks, and the food is served extremely slowly. Food: 4 Service: 1 Atmosphere: 1
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Octavia M.
3 months ago on Google
Very tasty burger and it’s even angus beef for the double smash and huge fries. Way better than McDonald’s. Food: 5 Service: 5 Atmosphere: 5
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Laurent Houssay
8 months ago on Google
Terrible service, terrible food. I showed up at 7pm, did not see anyone at the front desk so proceeded to order from a kiosk. I go around to wait for my order and do not see anyone staff and any food cooking. After 5 minutes, someone arrives carefully avoiding any customer contact, so I ask if the restaurant was closed (wondering about my $23 order). The employee says that they’re open but I still don’t see anyone cooking. Finally someone starts cooking after 10 minutes. To my surprise the cook leaves the burger on a (unheated) shelf and no one actually bags my order. After 15 minutes (yes 15!),someone bothers to actually bagging orders for the long line of customers. Clearly no one cared that most orders were red or their order tracking screen. When I finally got my food it was (shocker!) completely cold. Certainly not worth $23. This was first and last time trying Smashburger. If this chain cares at all about their customers and reputation they should simply shut down this location and retrain everyone. Food: 1 Service: 1 Atmosphere: 1 Order type: Dine in Meal type: Dinner Price per person: $20–30
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$$$$
Price range per person
$20-$30
Address
DTW Concourse A, Worldgateway Pl, Detroit, Michigan, USA
Features
Сredit cards accepted
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 7AM-10PM |
| MondayMon | 7AM-10PM |
| TuesdayTue | 7AM-10PM |
| WednesdayWed | 7AM-10PM |
| ThursdayThu | 7AM-10PM |
| FridayFri | 7AM-10PM |
| SaturdaySat | 7AM-10PM |
Website
Instagram
@smashburger
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