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The truth is that you will really enjoy good pies, rolls and filet américain. This cafe offers tasty chocolate ice cream, chocolate custard and chocolate cannoli. It's time to degustate delicious beer. In accordance with the reviewers' opinions, waiters serve great chocolate frappe, matcha or iced coffee.
The cosy atmosphere of Smokin' Scoops makes guests feel relaxed and have a good time. Most visitors find the staff attentive. Many people say that the service is decent. Adequate prices at this place are good news for its customers. According to the guests' opinions, the decor is cute. As for the Google rating, this spot got 4.
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Visitors' reviews on Smokin' Scoops
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Ahmed Aljanabi
4 months ago on Google
Visited this place on Sunday night. The place is run by kids. I waited in line for 35 minutes and no one took my order. When I asked, they answered, "We are really busy right now." My message to the owner/manager: if you want to run a successful business, hire proper staff and work on your customer service. No one wants to wait 35 minutes for ice cream only to be told, "We are really busy." I WILL NEVER BRING MY FAMILY HERE.
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Kylie
6 months ago on Google
I've been here a couple times. I ordered off of DoorDash this time and I wonder if the owner ever checks on the employees because it seems like this place has terrible service. My ice cream came MELTED. As if they didn't put it in a freezer and just let it sit out waiting for the delivery. This ice cream ISN'T cheap. If you're ordering with toppings, this place gets expensive. Way too expensive. I have NEVER received melted ice cream from ANYWHERE and I especially expected this place for $40 of damn ice cream to be package correctly. Anyways, I've always felt intimidated by coming in here. Went in last month and it was just teenage girls talking for a while. Manager seems to be the same. I'm wondering if this is a family business and the whole family has a bad attitude and they're so self centered that they hire within the family.
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Talia Scarpelli
7 months ago on Google
This was so amazing. Made it infront of us so cool. Tasted bomb some of the best ice cream I’ve ever had. Little pricey but I can see why! Ice cream is homemade and all natural. So worth it, cannot wait to come back!
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$$$$
Price range per person
$10-$20
Address
1425 Westfield St, West Springfield, Massachusetts, USA
Features
Outdoor seating
Delivery
Wi-Fi
Takeaway
Wheelchair accessible
Сredit cards accepted
Parking
Opening hours
| SundaySun | 12PM-10PM |
| MondayMon | 3PM-10PM |
| TuesdayTue | 3PM-10PM |
| WednesdayWed | 3PM-10PM |
| ThursdayThu | 3PM-10PM |
| FridayFri | 3PM-10PM |
| SaturdaySat | 12PM-10PM |
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