Sonic Drive-In

Name: Sonic Drive-In
Address: 1805 S First St, Lufkin, Texas, USA
Telephone: +19366326006
Price range: $
Rating: 2.6

726 votes

#37 of 161 fast food in Lufkin

2 more branches in Lufkin

Open now 9AM - 12AM

Updated 2 months ago

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Sonic Drive-In’s burgers will suit different tastes

Sonic Drive-In serves a number of desserts

Treat yourself to a burger at Sonic Drive-In

It's a pleasant experience to order perfectly cooked tater tots, chili and onion strings. According to the reviewers' opinions, waiters offer good ice cream here. Visit this fast food for delicious milkshakes.

Sonic Drive-In is good for guests who have lunch in a hurry as they can order food as a takeaway. The staff is said to be attentive here. Service at this place is something one can name prompt. Based on the guests' opinions, prices are democratic. From the visitors' viewpoint, the atmosphere is cozy. But this spot has been rated below average by Google.

Frequently mentioned in reviews

chili hot dogs cheeseburgers cheese sticks burgers mozzarella sticks cheeseburger with bacon hamburgers meat chicken

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Ratings of Sonic Drive-In

Zomato

(3.6/5)

Foursquare

(7.1/10)

Google

(3.9/5)

685

Trip

(4/5)

Facebook

(2.8/5)

Visitors' reviews on Sonic Drive-In

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Ernest Dukett 5 months ago on Google

I ordered a chili cheese footlong. It was the toughest hot dog I've ever try to eat. After 2 bites i just threw it in the trash. Couldn't get anything fried because their fryer was down. Shake was good but the food was terrible. I'll never go back. Food: 1 Service: 1 Atmosphere: 2

Response from the owner 4 months ago

Our goal is to provide fresh, delicious food, and we’re truly sorry to hear your Coney wasn't up to par, Ernest. Every order should be handled with care and served at the quality our guests expect. We’re working with our team to reinforce those standards and ensure a better experience moving forward. We hope to have a chance to serve you a much better meal next time.

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Howard Kinsel 5 months ago on Google

I have always respected Sonic’s national reputation for service, but my experience with the manager at the South 1st St. location in Lufkin was appalling. After a DoorDash error, I called the store—not to complain or ask for money, but to offer a "coaching moment" for the staff. During the call, I shared that I am dealing with PTSD and the recent loss of my wife and son, explaining that I wasn’t upset because I’ve learned to prioritize what matters in life. The manager failed to hang up the phone properly and I overheard him mocking my PTSD and my personal situation to his employees, saying I "wouldn't shut up." When I went to the store to address this directly and calmly, he became argumentative, escalated the situation, and refused to apologize. Mocking a customer's mental health and personal tragedies is a massive failure in leadership. This manager is a poor representation of the Sonic brand. I hope ownership takes this seriously, as no one should be ridiculed for their vulnerability. Meal type: Other Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

We’re so sorry to hear about your recent experience, Howard. We expect our leadership to represent the best of SONIC. This behavior is completely unacceptable and does not reflect SONIC'S values. We are deeply concerned by your report, and will investigate immediately.

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Austin Shanks 7 months ago on Google

If there was a 0 star id put it this sonic has lost all respect from me and i recommend no one go here if you want your order to be right. Its been 3 times in a row now and im done with them i gave them chances and they failed every time. All i did was order a bacon cheese burger. Got a cheese burger no bacon no nothing its just ridiculous the burger is basically trash because my blood is boiling its a damn bacon burger not else id be happier if youd forgot the damn cheese theres 2 things i ask to have on my burger bacon and cheese and every time its just cheese Food: 1 Service: 1 Atmosphere: 1

Response from the owner 7 months ago

We’re sorry we didn’t give you a 5-star SONIC experience. We want every fan to be satisfied and we’re so disappointed we missed the mark on your order. Your voice is important to us and we'll make sure your feedback is reviewed by the appropriate team.

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+1 936-632-6006

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Fast food, American

$$$$ Price range per person $1-$10