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Response from the owner
3 months ago
Streamlined line progression, precise ingredient customization, and polite, attentive hospitality from our carhops are fundamental requirements for our drive-thru team, Abby. We apologize for the communication barriers during your order hand-off and that your meal was missing requested components. Your feedback has been shared with the team to focus on our line verification steps and customer care etiquette, and we truly hope you give us another opportunity to deliver a flawless trip.