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Response from the owner
3 months ago
Serving steaming hot meals, precise recipe toppings, and freshly brewed refreshments are absolute requirements for our drive-in, Dannielle. We apologize that your family's order did not reflect our strict quality benchmarks and that the subsequent adjustment lacked a helpful attitude. Your detailed experience is heading directly to leadership to review our holding procedures and customer care training, and we truly hope you give us another chance to deliver a flawless meal.