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Response from the owner
2 months ago
We’re sorry your request for a fresh remake wasn't handled properly, Adam. While we’re glad your carhop was great, we always want our team to ensure your smash burger is made exactly to your liking—especially when it comes to custom orders. Thank you for letting us know about this late-night visit so we can keep our standards right on track. We’ll make sure your feedback is reviewed by the appropriate team.