Sonic Drive-In

Name: Sonic Drive-In
Address: 999 East Ridge Road, Rochester, New York, USA
Telephone: +15854419996
Price range: $
Rating: 2.5

1999 votes

#107 of 995 fast food in Rochester

#7 of 64 fast food in Irondequoit

1 more branch in Irondequoit

Open now 10AM - 12AM

Updated 2 months ago

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Try out one of the burgers available at Sonic Drive-In

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Sonic Drive-In offers a plethora of options for burger lovers

Sonic Drive-In provides a selection of sweet dishes

That's a nice idea to order perfectly cooked chili dogs, boneless wings and corn dogs. Taste good sundaes, asida and cheesecakes. Here you can drink good banana milkshakes, lemonade or banana shake.

At this fast food, you can get a takeaway. A lot of people suppose that employees are accommodating here. A number of reviewers mention that the service is decent. You are to be pleasantly impressed with attractive prices at Sonic Drive-In. Most guests find that the atmosphere is comfortable here. But this place is not highly estimated by Google users who provided it a below average rating.

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Ratings of Sonic Drive-In

Zomato

Not rated yet

Foursquare

(6.1/10)

Google

(3.3/5)

1822

Trip

(2.6/5)

Facebook

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Visitors' reviews on Sonic Drive-In

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Holly Pepe 2 months ago on Google

Pick a different restaurant. I waited in the drive thru for 15 min. When I finally got up to the board to order, I waited for 10 min. He kept saying he would be right with me. But he never took my order. So, I left. Meal type: Other Price per person: $1–10

Response from the owner 2 months ago

Your drive-thru experience should always be fast, smooth, and respectful of your time from start to finish, Holly. We're handing this report over to our franchise operations team so they can directly address this service breakdown and retrain the crew on proper lane management.

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Paige Earley 6 months ago on Google

Order took very long to be served up when it was ordered ahead and there was no line ahead of or behind me. They also only gave 2 toys in one kids meal and none in the others when we had three kids' meals, I'm sure you can imagine how that went over when we realized it as the kids got their meals at home. Food: 3 Service: 2

Response from the owner 5 months ago

Hi Paige, thank you for the honest review. It is our goal to ensure that every order is handled with care and delivered promptly, and we are looking into the service breakdowns you described to prevent this from happening again. We are committed to refining our operations and would appreciate the opportunity to welcome you back for a more reliable visit.

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2ND Chance development 4 youthz Awakening 8 months ago on Google

Food was cold. Food: 1 Service: 2 Atmosphere: 2 Service: Takeaway Price per person: $10–20

Response from the owner 8 months ago

This isn't what we like to hear, 2ND Chance development 4 youthz Awakening. We're sorry to hear you had a negative experience at one of our SONIC locations. If you would like your feedback to be filed and shared with the local operator of the SONIC location you visited, we encourage you to contact us at https://support.sonicdrivein.com/ContactUs/EmailUs whenever you have time.

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+1 585-441-9996