Soonta Prospect

Hi Shuxue, Thanks for your time for giving us feedback and we are so sorry for your unsatisfactory experience. Would you mind telling us why bread is not good? We will report problems to our bread supplier and hope it doesn't happen again. Also, we will retrain our staff and look forward providing better service and food for your next visit. Thanks Soonta Prospect team

Hi Tasso, Thank you for bringing this to our attention. We are sorry to hear that your Soonta experience was’t enjoyable. To make sure it doesn’t happen again, we’ll …Hi Tasso, Thank you for bringing this to our attention. We are sorry to hear that your Soonta experience was’t enjoyable. To make sure it doesn’t happen again, we’ll forward this feedback to our internal auditor. We value our customer’s input and strive to make your experience better each time. Could you please email us at prospect@soonta.com.au to discuss this matter further? Thank you, Soonta Prospect More

Hi Carlo, thanks for you feedback. What you experienced is totally unacceptable as we should have valued our customers so much more. Sincere apologies for disappointing you, and we will take this situation very seriously. We have found out …Hi Carlo, thanks for you feedback. What you experienced is totally unacceptable as we should have valued our customers so much more. Sincere apologies for disappointing you, and we will take this situation very seriously. We have found out the staff member responsible for the unprofessionalism, and will take further training and disciplinary processes. We sincerely hope that we will earn your trust back in the near future.More