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In accordance with the visitors' opinions, waiters offer nicely cooked salmon here. It is remarkable that the service is noted as professional. Based on the guests' feedback on Google, this restaurant deserved 4.4.
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Visitors' reviews on Souschef
/ 11
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Kasey Cartledge (BWK Ventures)
a year ago on Google
I can't seem to get ahold of anyone to help with my account. I'm not sure if they're even still in business at this point.
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Ashley Johnson
2 years ago on Google
I am bummed - but just canceled my subscription after a year+ of FitTrax meals. Quality and flavor of meals are a 10/10 and unmatched by any other local company I’ve found. My issue is the customer service and communication. A few months back, my meals were delivered on a Thursday. Friday has ALWAYS been the day my meals were promised to be delivered. Gym delivery, so it does actually matter, and I cannot pickup on Thursdays. I called and the owner - who is so nice - apologized and noted my account to ONLY deliver Fridays. The email confirmation dates have always been wrong (says 2022/9/9 and has for over a year now) which wasn’t a problem when delivery was consistent on Fridays. But it is important to notify your customer of the delivery date especially when inconsistent. A couple weeks ago, I got notification my order was canceled. So I didn’t pick up that week. Come to find out I was still charged and it still delivered with no text or email confirmation. My meals went bad as they were left at the gym. I called several times to get this sorted - it went straight to voicemail (which was in Spanish). I sent an email. No response. Two weeks ago, they were delivered on a Wednesday. I replied to an email asking to correct this or give me a call. Today, they were just delivered (Thursday). I left a voicemail last week to ensure the meals would be delivered on Friday or at least to get a heads up if they’d be delivered early so I can plan accordingly. No response. If the message is that meals are delivered Wednesday thru Friday, and I get a notification for which date it is, that’s one thing. But when my meals are delivered to a gym and I get no notification, and you can’t respond to my voicemail or emails. That’s bad customer service and until or unless that changes, sadly I cannot continue subscribing. No matter how much I love the meals! Please hire someone to manage customer service so your subscribers are taken care of
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Daniel Monsalve
3 years ago on Google
The peak performance subscription was perfect for my fitness goals. All meals were delicious and any time I had a question, Mark and his team were always happy to help. Can’t recommend Fittrax enough!
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$$$$
Price range per person
up to $10
Address
10420 E Riverside Dr, Bothell, Washington, USA
Features
Сredit cards accepted
Delivery
Takeaway
Wheelchair accessible
Opening hours
| SundaySun | Closed |
| MondayMon | Closed |
| TuesdayTue | 9AM-2PM |
| WednesdayWed | 9AM-2PM |
| ThursdayThu | 9AM-2PM |
| FridayFri | 9AM-2PM |
| SaturdaySat | Closed |
Instagram
@fittraxmeals
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