1 more branch in Lititz
ClosedOpens at 8AM
Updated 2 months ago
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Great latte is among the most popular drinks at this cafe. The warm atmosphere of Starbucks Coffee Company makes visitors feel relaxed and have a good time. The knowledgeable staff welcomes guests all year round. Many reviewers point out that the service is fine. But this place has been rated below average by Google.
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Visitors' reviews on Starbucks Coffee Company
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Amy Jo Boal
a year ago on Google
How disappointing! I go to Starbucks all the time, and just the other day I had such a great experience at this same Starbucks, but today I just have to say that I’m thoroughly disappointed with the way I was treated when I asked a young lady to re-make my drink because she did it wrong. I have worked in food service for years, I’m always very kind and respectful to Food service workers, and I rarely ask people to remake things, but her attitude from start to finish was dreadful. The other employees did not intervene and do anything, and she acted like I was a huge nuisance for asking to have my drink made properly. I know it’s hard to get good workers, but Starbucks usually has better standards than that in my experience. I was trying to treat my daughter and her friend to some drinks, and I guess it was too much to expect that by spending $19 on three drinks I would ask to have the drinks made correctly??? People have bad days, people can be frustrated, but from start to finish, I was unbelievably offended by her attitude, and genuinely believe that workers like that should be let go because this is not the right kind of work for them. Food: 5 Service: 1 Atmosphere: 3
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Diane Guscott
a year ago on Google
It seems the tall cups are about half the size they use to be. Also, none of the girls working behind the counter had their hair up. The counter where they put your finished drink was covered in hair. The girl sat my drink right in the middle of a bundle of hair. I dumped my drink in the trash on the way out. Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
a year ago
Hello! We're sorry to hear that your beverage was less than great. For future visits, please know that any Starbucks partner (employee) would be happy to remake your beverage at no additional cost. If you'd like to share this feedback with our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
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Taylor Z
a year ago on Google
Today is my mom’s 60th birthday, all morning she was looking forward to her free Starbucks, there was a miscommunication and she got charged for her birthday drink which was fine, accidents happen, but when she tried to explain, the two ladies behind the register were so rude to her stating “well we don’t know it’s your birthday”, eyeing each other and smirking behind her back. She left so upset which made me upset. The immaturity and lack of sympathy for my mom not understanding how the coupon worked disgusted me. Service: 1
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Response from the owner
a year ago
Hello, thank you for sharing your experience. I’d love to hear more from you on how we can improve in the future. Please choose your preferred method of communication through our Contact Us page (https://sbux.co/3uW8Bbs) to share additional details and feedback.
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$$$$
Price range per person
$10-$25
© OpenStreetMaps
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Features
Outdoor seating
Сredit cards accepted
Wi-Fi
Parking
Wheelchair accessible
No delivery
Takeaway
No booking
Opening hours
| SundaySun | 8AM-8PM |
| MondayMon | 8AM-8PM |
| TuesdayTue | 8AM-8PM |
| WednesdayWed | 8AM-8PM |
| ThursdayThu | 8AM-8PM |
| FridayFri | 8AM-8PM |
| SaturdaySat | 8AM-8PM |
Website
Instagram
@starbucks
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