38 more branches in Raleigh
Open now
5AM - 8PM
Updated 1 month ago
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You can always try tasty breakfast sandwiches - a special offer of this cafe. Taste nicely cooked croissants and good biscuits. When visiting Starbucks Coffee Company, it's a must to try great iced latte, cold coffee or moccachino.
The cosy atmosphere of this place makes visitors feel relaxed and have a good time. A lot of reviewers find that the staff is cheerful at this place. Spectacular service is something guests agree upon here. A number of people say that prices are affordable for what you receive. But clients rate this spot below average on Google.
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Visitors' reviews on Starbucks Coffee Company
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Ava
2 months ago on Google
Today I went to pick up a Starbucks order that my mom had placed. When I got to the drive-thru, I told the employee I was there for an order under my mom's name. The employee seemed confused and asked me to wait while she checked. After a short wait, she told me to pull into a parking spot and wait for a notification that the order was ready. About two minutes later, my mom received the notification, so I returned to the drive-thru and let them know. The employee sounded annoyed and told me to pull forward to the window. When I got there, I waited several seconds before a barista came over. There was no greeting or acknowledgment. She simply handed me the drinks and said, "Here are your drinks" in a rude tone. She then handed me the food bag and a straw without saying anything else before immediately walking away. I understand that employees can be busy, but I was disappointed by the lack of basic customer service. A simple greeting, thank you, or "have a good day" would have gone a long way. The interaction felt unfriendly and unprofessional, which is not the level of service I expect when picking up an order. Service: 1
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Ari
5 months ago on Google
Every time I come to this exact location my drinks have been horrible and customizations aren’t done correctly Staff are always very dismissive as well! Will not be back to spend anymore of my hard earned money. Meal type: Other Food: 1 Service: 1 Atmosphere: 2
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Response from the owner
5 months ago
Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
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Iman Motamed
6 months ago on Google
Extremely rude staff. I paid over $8 for a drink and the barista made it wrong. She made an excuse that’s how the drink is. I’ve had this drink many times and it’s never tasted or looked this bad. Food: 1 Service: 1 Atmosphere: 1
S
Response from the owner
6 months ago
Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
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All reviews
$$$$
Price range per person
$10-$25
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Features
Outdoor seating
Сredit cards accepted
Wi-Fi
Delivery
Takeaway
No booking
Wheelchair accessible
Parking
Opening hours
| SundaySun | 5AM-8PM |
| MondayMon | 5AM-8PM |
| TuesdayTue | 5AM-8PM |
| WednesdayWed | 5AM-8PM |
| ThursdayThu | 5AM-8PM |
| FridayFri | 5AM-8PM |
| SaturdaySat | 5AM-8PM |
Website
Instagram
@starbucks
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