38 more branches in Reno
Open now
5AM - 7:30PM
Updated 2 months ago
At Starbucks Coffee Company, the recipe of perfectly cooked pork is a story that ends up with a really good meal. You may be offered such food as tasty croissants, come here and try them. Delicious macchiato, matcha or moccachino are the best drinks of this place.
Choose between indoor and outdoor seating. The cute staff welcomes people all year round. This spot is remarkable for its professional service. From the guests' viewpoint, prices are affordable. As a number of visitors say, the atmosphere is cool. But Starbucks Coffee Company is not highly appreciated by Google users who assigned it a below average rating.
Frequently mentioned in reviews
See allLess
Visitors' reviews on Starbucks Coffee Company
/ 181
Add your review
Gabriella F
4 months ago on Google
This Starbucks has gone significantly downhill over the past year. The atmosphere and customer service are nothing like they used to be. Some of the employees now come across as rude, dismissive, and extremely unprofessional, which makes every visit frustrating instead of enjoyable. Things really started going downhill when the store manager left last year, and one of her shift managers left with her shortly after. It honestly seems like they were the ones holding the store together. Since then, the location feels disorganized, morale appears low, and the overall customer experience has noticeably declined. Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1
Hannah
4 months ago on Google
Kaleb provided excellent customer service. He was very patient with me placing my order today. In addition the sign that is by the syrups in the store got me in a good mood. It says, “A great day starts here. So glad you came in for a cup.” I got cut off for a parking spot by a person out front and was pretty annoyed coming in. So this put me in a better mood. Definitely like the store with the employees and the ambience. Food: 5 Service: 5 Atmosphere: 5
Lindsey Brown
6 months ago on Google
Honestly, this was such an awkward experience. I got my drink and it was made wrong, which is whatever, it happens. So I asked the women named Karina if she could remake it, and she said yes but with a really obvious attitude. What made it worse is she started complaining to her coworker about it right in front of me while remaking it. It just felt super uncomfortable and kind of rude. I wasn’t even being difficult, I just wanted the drink I ordered. Definitely left a bad impression. Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1
S
Response from the owner
6 months ago
Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
Show replies (1)
All reviews
$$$$
Price range per person
$10-$20
© OpenStreetMaps
contributors
Features
Outdoor seating
Сredit cards accepted
Wi-Fi
Delivery
Takeaway
No booking
Wheelchair accessible
Parking
Opening hours
| SundaySun | 5AM-7PM |
| MondayMon | 5AM-7:30PM |
| TuesdayTue | 5AM-7:30PM |
| WednesdayWed | 5AM-7:30PM |
| ThursdayThu | 5AM-7:30PM |
| FridayFri | 5AM-7:30PM |
| SaturdaySat | 5AM-7PM |
Website
Instagram
@starbucks
Report incorrect information