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Having seen Bibleworld Musuem & Discovery Centre, it's time to have a rest at this cafe. That's a good idea to order perfectly cooked pies, rolls and sandwiches. Try tasty blueberry muffins. Try great iced coffee, chocolate frappe or hot chocolate, it's a must while visiting Starbucks Rotorua.
The great location of this place makes it easy to reach even in rush hours. Many visitors note that the staff is cute here. If you want to experience nice service, you should visit this spot. A number of guests find that the dishes are offered for adequate prices. Most clients are loyal to this cafe because of the calm atmosphere. Starbucks Rotorua has received Google 4.2 according to the guests' opinions.
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Visitors' reviews on Starbucks Rotorua
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Kate Moodie
24 days ago on Google
Food: 3 Service: 4 Atmosphere: 4 Order type: Takeaway Price per person: $10–20
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Diane Jordan-Carter
a month ago on Google
Very rude service here. Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
a month ago
Hi Diane, thank you for your review of our Rotorua store, feedback is very important to us, as it allows us to generate growth and change within our business. To assist us further in reviewing the concerns raised can you please complete our contact form https://starbucksnz.zendesk.com/hc/en-us/requests/new, this will enable us to action change within our business further with our teams, as well as look further into your order/experience within the store. Thanks
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Maris Poblete
5 months ago on Google
I often go to Starbucks Rotorua and I’ve always had good experiences with the staff, and never had a problem ordering an Iced matcha latte before. However, today’s visit was disappointing with a staff member a lady with short hair, whose name I didn’t catch as I had only seen her there today. I clearly ordered an iced matcha latte, but I was still asked if I wanted it cold or hot, and if I wanted it “blended ice or with ice cubes ,” which was confusing to customers as an iced latte is a cold, non-blended drink. I answered the questions, but the confusion led to me receiving a matcha frappé instead of iced matcha latte, When I pointed it out, I was told, “but I asked you if you want blended ice,” which added to the confusion. So they just made a new one. I don’t think it was necessary to ask if I wanted it blended ice as I had ordered a matcha latte not frappe. It felt like unnecessary questions caused a simple order to be misunderstood by customers. Also, I was charged the frappé price instead of the matcha latte price, which was about $2 more. Price per person: $10–20
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Response from the owner
5 months ago
Hi Maris, thank you for your review of our Rotorua store, feedback is very important to us, as it allows us to generate growth and change within our business. To assist us further in reviewing the concerns raised can you please complete our contact form https://starbucksnz.zendesk.com/hc/en-us/requests/new, this will enable us to action change within our business further with our teams, as well as look further into your order/experience within the store. Thanks
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Price range per person
NZD 10-NZD 20
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Address
1248 Tutanekai St, Rotorua, Bay Of Plenty, New Zealand, 3010
Features
Сredit cards accepted
Outdoor seating
No delivery
Wi-Fi
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 8:30AM-4:30PM |
| MondayMon | 8AM-4:30PM |
| TuesdayTue | 8AM-4:30PM |
| WednesdayWed | 8AM-4:30PM |
| ThursdayThu | 8AM-4:30PM |
| FridayFri | 8AM-5PM |
| SaturdaySat | 8AM-5PM |
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