Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 100 Wisteria St, Ruston, Louisiana, USA
Telephone: +13182573257
Price range: $$
Rating: 2.5

20 votes

#11 of 30 coffeehouses in Ruston

2 more branches in Ruston

ClosedOpens at 7AM tomorrow

Updated 2 months ago

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Clients don't highly appreciate coffee at Starbucks Coffee Company. A number of people say that the staff is terrific at this place. But this place has been rated below average by Google.

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takeaway breakfast dinner

thereed coffee cappuccino

Ratings of Starbucks Coffee Company

Foursquare

(7.1/10)

Google

(2.8/5)

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Not rated yet

Visitors' reviews on Starbucks Coffee Company

/ 17

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JBBrickman 7 months ago on Google

This place is just a disaster. I’m guilty of allowing this incompetence to succeed because I go here semi regularly since you can use campus balance. But that doesn’t mean I think it’s a well run establishment, quite the opposite. It regularly if not the majority of the time will take 30 minutes+ to get an order ready. If you want even a small hope of an order being ready at a reasonable time after you arrive I recommend sending in your order when you get out of the shower or at the very least before you leave to go to campus. It usually has around 4 employees at peak hours but can be only 1 or 2 most of the day. Even with 4 people half of them are usually standing around not doing anything, even when they are swamped with orders and people are crowded around the pickup counter, no one there acts like they care or like theres any need to do anything at more than a snails pace. They often mess up orders, sometimes they forget about you and finish tons of peoples orders who got there up to 15 minutes after you did before realizing your order exists. Most days it is a very disorganized mess. They need more staff, better staff, and maybe a manager or somone who is competent and can keep the employees on track, instead of standing around talking, joking, or on their phones while not doing anything Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 1 Atmosphere: 3

Response from the owner 7 months ago

Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!

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a g 9 months ago on Google

this is consistently the worst Starbucks I've ever been to. all of the employees are some of the rudest people I've ever encountered. the morning managers are great but everyone else is rude and seems like they don't even know how to do their job. they never get the orders right. they're mean when you (politely) ask for them to fix it. they also routinely close 30 minutes early and let you wait in line for like 20 minutes before saying anything, even though they should still be open. I unfortunately have to come here often since it's the only place on campus to get coffee, and I can probably count on one hand the amount of pleasant or even normal experiences I've had here (all of which are with the morning managers).

Response from the owner 9 months ago

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R 10 months ago on Google

The drinks are nice and the food as well. But the people themselves aren't. Meal type: Other Price per person: $1–10 Food: 4 Service: 1 Atmosphere: 4

Response from the owner 10 months ago

Hello, thank you for sharing your experience. We’d love to hear more from you on how we can improve in the future. Please choose your preferred method of communication through our Contact Us page (https://sbux.co/3uW8Bbs) to share additional details and feedback.

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+1 318-257-3257

$$$$ Price range per person $10-$25