48 more branches in Baton Rouge
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10AM - 8:30PM
Updated 1 month ago
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You can share tasty sandwiches with your friends and spend a good time here. The only thing that disappoints when you visit this fast food is inattentive employees. Spectacular service is what a majority of guests underline characterizing Subway. Based on the visitors' opinions, atmosphere is bad here. This place has been rated below average by Google.
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Visitors' reviews on Subway
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M Pat
2 months ago on Google
The nastiest Subway I’ve ever visited. I watched the only employee working here “wash” her hands by simply running them under water and drying them with a towel—no soap. She handled the cash register and then repeated the same process multiple times before preparing food. Owner, please review the security footage if you would like to verify what I observed. To make matters worse, the fountain drink machine wasn’t working, so we purchased two bottled sodas instead. When I asked for a paper cup to use with my drink, I was told I would have to pay the full fountain drink price just for the cup, even though the fountain machine was out of service. Meanwhile, the customer ahead of me was able to receive a fountain drink despite the machine supposedly being unavailable. When I said I wasn’t willing to pay the price of a fountain drink for a paper cup, the employee yelled at me to put the cup back. This was after we had already purchased four sandwiches, a pizza, and two bottled sodas. I have never felt so insulted as a customer, nor have I ever visited such a poorly maintained Subway location. Between the hygiene concerns and the rude customer service, this was an extremely disappointing experience. Save your money and go elsewhere. Food: 1 Service: 1 Atmosphere: 1
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robyn anderson
2 months ago on Google
They really need to get “Naynay” off the front line. Every time I come in, she has an attitude and is often on the phone. She cuts you off while you are trying to speak. No one is here often rarely even busy because it is ducked off. I pray that life gets lighter for her because whatever she seems to be carrying shows in every customer interaction. I hadn’t been back in a while because of this, and when I returned, it was the same experience. Very disappointing customer service. Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 1
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M R
3 months ago on Google
I am writing to provide feedback regarding a recent experience with the female “employee” on duty. Sheesh!! She does not like her job and from previous reviews, I have to say she is consistent. Unfortunately, this is not an isolated incident, as I (and my colleagues) have encountered similar service during at least three separate visits. During each visit, the employee on duty demonstrated a lack of basic customer service engagement. There was no greeting or acknowledgment upon arrival, and I was left waiting at the counter without any indication that I would be assisted. When my order was finally taken, the interaction was minimal and delivered in a monotone manner, with little effort to communicate clearly or efficiently. I was asked to repeat simple responses multiple times, which made the interaction unnecessarily difficult and uncomfortable. The overall experience felt unwelcoming and dismissive, as though customers were an inconvenience rather than a priority. While I understand that everyone may have an occasional off day, the consistency of this behavior suggests a broader issue with customer service expectations at this location. Due to these repeated experiences, I will not be returning to this particular store despite its convenience. I wanted to bring this to your attention in hopes that it can be addressed through additional training or management oversight to improve the customer experience. Food: 5 Service: 1 Atmosphere: 1
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$$$$
Price range per person
$10-$20
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Features
Сredit cards accepted
No outdoor seating
Delivery
Takeaway
No booking
Wheelchair accessible
TV
Opening hours
| SundaySun | 10AM-8:30PM |
| MondayMon | 10AM-8:30PM |
| TuesdayTue | 10AM-8:30PM |
| WednesdayWed | 10AM-8:30PM |
| ThursdayThu | 10AM-8:30PM |
| FridayFri | 10AM-8:30PM |
| SaturdaySat | 10AM-8:30PM |
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