Scheduling your trip, pay attention to Kobe Harborland and remember to choose where to eat: this fast food is right aside the mentioned attraction. Spend a nice time here and share perfectly cooked prawns and tasty sandwiches with your friends. A number of people mention that the staff is pleasant at Subway. Visitors say that the service is professional here. When you enter this place, you notice the spectacular atmosphere. But most guests who use Google didn't grant this place a high rating.
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Visitors' reviews on Subway
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9 3
a year ago on Google
There aren't many Subways, so I don't go there often. The system is complicated and I don't understand it. There's a lot written on it, but the text is small and it's hard to understand at first glance. However, the customer service is not as kind as McDonald's. The reviews are bad, but I think that's why it's so unpopular in Umie, where there are a lot of people with children or elderly people. It's been a while since I've been there, so there were a lot of things I didn't understand.The staff who made the food was smiling and asked me a lot of questions, but the noise from Aeon Style and other stores was so loud that I couldn't hear them very well, so I wish they would install a microphone. The clerk at the cash register had a curt atmosphere. I told him I was coming to see him on set, so I said yes, and then he repeated that I was coming to see him on set. The same words were repeated over and over again, so I thought that the repeated repetition was probably a subway manual. However, after several times, he explained that he was listening to the contents of the set so that even an idiot could understand. I think this may be due to differences in the way words are used between generations, but when someone declares that they are visiting, the recipient feels that they are being told that they have heard and understand that it is a set. Masu. I didn't feel like I was being questioned. If you were asking a question, I wouldn't understand unless you raised the ending of your sentence. Although it was not during mealtime and at a time when there were no other customers, I apologize for the inconvenience. Once you're seated, it's not as crowded as the food court, and the crowd is calm and comfortable. Service: Dine in Meal type: Other Price per person: ¥1,000–2,000 Food: 4 Service: 3 Atmosphere: 3
Nagakawa
2 years ago on Google
Service: 1 Atmosphere: 1 Service: Dine in Price per person: ¥1–1,000
カムサカムサハムニダ
2 years ago on Google
Around 16:00. I have used it several times. 9 out of 10 times, this is what I would call the worst customer service attitude. Why do you work in customer service? His face looked so pale that I wanted to ask, and there was no explanation. Although the quality is high, it's really disappointing Service: Take out Food: 5 Service: 5 Atmosphere: 5
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American
$$$$
Price range per person
JPY 1 - JPY 1,000
Address
Higashikawasakicho, 1 Chome−7−2 神戸ハーバーランドumie SOUTHMALL B1, Kobe, Hyogo Prefecture, Japan
Features
No outdoor seating
Delivery
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 10AM-8PM |
| MondayMon | 10AM-8PM |
| TuesdayTue | 10AM-8PM |
| WednesdayWed | 10AM-8PM |
| ThursdayThu | 10AM-8PM |
| FridayFri | 10AM-8PM |
| SaturdaySat | 10AM-8PM |
Website
Instagram
@subwayjp
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