22 more branches in Durham
ClosedOpens at 7AM tomorrow
Updated 1 month ago
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At this fast food, guests can try good sandwiches. Most reviewers say that the staff is well-trained here. A number of people suppose that the service is spectacular. The Subway atmosphere may seem cool to some visitors. This place has been rated below average by Google.
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Visitors' reviews on Subway
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P L
2 months ago on Google
Integrity is questionable! They took a tip and charged my card without my approval. When you swipe your card to pay for your food, it asks if you want to leave a tip. The cashier asked me did I want to tip and I said no. She didn’t give me a receipt which was odd so I asked for the receipt and saw that she charged me $.99 as a tip without my approval. I don’t care if it’s $.99 or two dollars or $50 I said no and she still did that without my approval!
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Jen D
7 months ago on Google
My review is strictly about service—not the food or atmosphere—because I’ve never been to this Subway location, or even to Durham, NC for that matter. I received an email confirming an order from this store, which was alarming given that I was over 600 miles away. Assuming my account had been compromised, I checked the app and—sure enough—there was an order I definitely did not place. I immediately called the location and explained the situation. The person who answered was completely blasé, told me there was nothing he could do, and suggested I “check with my family” to see if they placed the order (they did not). When I asked if I should dispute the charge with my bank, his response was simply, “whatever,” before hanging up. I understand there’s no personal incentive for an employee to care about a fraudulent order—but basic professionalism shouldn’t be optional. If this is how security concerns are handled, the real mystery isn’t who placed the order—it’s why anyone would trust this location with their payment information. Service: 1
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Yossua Santos
9 months ago on Google
Food: 3 Service: 3 Atmosphere: 1
All reviews
$$$$
Price range per person
$10-$20
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Features
Сredit cards accepted
No outdoor seating
Delivery
Takeaway
No booking
Wheelchair accessible
Opening hours
| SundaySun | 10AM-8PM |
| MondayMon | 7AM-9PM |
| TuesdayTue | 7AM-9PM |
| WednesdayWed | 7AM-9PM |
| ThursdayThu | 7AM-9PM |
| FridayFri | 7AM-9PM |
| SaturdaySat | 9AM-8PM |
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@subway
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