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Response from the owner
9 months ago
Hi Ben, thank you for your review. We are disappointed to hear that you did not enjoy your experience at our Riverton store. Unfortunately, our pricing has been affected due to the global impacts of the last two years. With the rising cost …Hi Ben, thank you for your review. We are disappointed to hear that you did not enjoy your experience at our Riverton store. Unfortunately, our pricing has been affected due to the global impacts of the last two years. With the rising cost of living comes a rise in cost our food sourced from suppliers. We do not want to compromise on quality of product, so we have had to make some small adjustments to pricing. However, we have not made any instruction to stores to decrease the size or contents of our hand rolls. We assure you that all of our stores and staff are well trained with specific policies and procedures in place to ensure consistency in our sushi across all stores. However, we are concerned to hear about your experience so I will be looping in our National Operations Manager to investigate your feedback. Please reach out to customerfeedback@sushisusi.com.au. We look look forward to hearing from you. Kind regards, AnnetteMore