After enjoying Annoor Mosque, go to this restaurant that is not far away. Most visitors don't recommend greasy tortilla chips. The high ratings of Swiss Chalet wouldn't be possible without the friendly staff. The Yelp rating for this place is below average, as it can be seen from reviews.
Just bought two chalet soups which we normally love. They were tasteless with very little meat or veg. It seemed to be watered down. Not impressed with this location.
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Response from the owner3 years ago
Hey Barry! We're so sorry the soups weren't up to standard. We would love to follow up, please fill out this form http://reviews.swisschaletfeedback.com/ and reference 13100112-BA.
I ordered a couple of festive specials for a virtual family dinner as Swiss Chalet was a favourite of my late mother-in-law. Online ordering was easy enough, and I checked in to have the order brought out to my car.The woman who did so told me that the wine we ordered was out, and had a substitute bottle, which she couldn't remember the name of - this was fine, as was the wine. There was no stuffing with either meal, though, which we were looking forward to (the rest of the food was as expected, though).I tried to fill out the feedback form (hosted by Zendesk) on my phone when I found this out, but I encountered errors trying to upload photos and submit. Apparently it did submit, but my dinner was cold by the time I got to it. The response I received asked for information that was either provided in the initial form or should have been obtainable with the order number, and just said they'd ask the kitchen to pay more attention. A continual disappointment...
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Response from the owner3 years ago
Hey Jennifer! We're sorry to hear about your experience and we want to follow up. Please fill this form at reviews.swisschaletfeedback.com with your reference number 13101220-JF