The Switch Inn

Name: The Switch Inn
Address: 126 E Main St, Middletown, New York, USA
Telephone: +18453411347
Price range: $
Rating: 4.8

1044 votes

#40 of 118 pubs & bars in Middletown

Open now 11AM - 2AM

Updated 19 days ago

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The Switch Inn serves a number of desserts

Try perfectly cooked boneless wings, steaks and fried pickles. You can share tasty Brezeln and good pancakes with your friends and have a good time here. Don't miss the opportunity to order delicious Mimosas, beer or rum.

You can enjoy live music in the evening. The creative staff shows a high level of quality at this bar. The professional service is something these restaurateurs care about. You may be impressed with adequate prices at The Switch Inn. The atmosphere of this place is homey. Google users are quite generous with this place: it was granted 4.4 stars.

Frequently mentioned in reviews

rhonda

deep-Fried Oreos

s shifts

5Recommended dishes

she’s the best

mild Wings

buffalo Cauliflower

steak Quesadilla

on Tuesdays and Wednesdays

5Price per person

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Ratings of The Switch Inn

Zomato

(3/5)

Foursquare

(7.4/10)

Google

(4.4/5)

670

Trip

(4.6/5)

Facebook

(4.3/5)

329

Visitors' reviews on The Switch Inn

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Steven Onorato 2 months ago on Google

Their food is horrible...got very sick eating at this place...the food is definitely frozen and cooked again. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

We’re sorry to hear about your experience. We take food quality and food safety very seriously, and comments like this are concerning to us. We prepare and serve our food according to strict food safety standards, and we would have appreciated the opportunity to learn more about what you ordered and when you visited so we could investigate. Please feel free to contact us directly. We value all feedback and are always looking for ways to improve.

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Dena Maclaren 3 months ago on Google

The Chicken Cordon Bleu sandwich is dry grilled thin sliced breast meat. Do not order it if you like juicy fried chicken! Food: 1 Price per person: $20–30

Response from the owner 2 months ago

Thank you for taking the time to leave a review, Dena. We’re sorry to hear the Chicken Cordon Bleu sandwich wasn’t what you were expecting. Our menu does describe it as a grilled chicken breast, but we understand how disappointing it can be when a meal doesn’t match your expectations. We appreciate your feedback and will use it to ensure we’re serving the best quality possible. We hope you’ll give us another opportunity to provide you with a better experience.

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Daniel Case 4 months ago on Google

If you're going here to revel in the antics of Samantha and the other cute barmaids, read no further; you'll have a good time. If you're coming here to eat, read on. I was part of a 16-set reserved *three* days earlier for 11 a.m. on a Saturday morning. About 14 of us showed up. When we entered, we were told we had the back space ... where the tables had not been arranged for such a large group. We took it upon ourselves to do that. Said waitress was the *only* person working the *entire* front ... there were a few other people near the bar. And none of the cute barmaids. This young woman had to do *all* the waitservice *and* tend bar. There is no excuse for letting this much service fall on the head of a single staffer with this much advance notice. They had *three days' notice* that they'd have a big table at Saturday's open. That's more than enough time to get someone else to come to work. That they did not suggests that someone was too busy writing emoji-laden one-word responses to Google Reviews to let this be brought to his attention, or that it was and he didn't care because he needs a little help making this month's boat payment. If this had been the only problem, I'd have left a generally favorable review. But it got worse. A friend in the group who has plenty of restaurant experience themselves and noticed these same deficiencies ordered some iced tea with his breakfast—only to be told there was none available. Immediately afterwards, I ordered coffee. A few minutes later our cute barmaid returned, and said with some evident surprise that ... there wasn't any. Really? On a Saturday morning when you advertise and serve an extensive brunch menu, you have somehow forgotten to restock something so basic? This is Restaurant 101. As my omelet was being prepared (it was good ... the food is the only thing that got a star here), the same cute barmaid came bouncing out to inform me that ... there was no whole wheat bread to toast for the side I had ordered. Would white be OK? Yes. But I was beginning to feel like the Switch's business model was the cheese shop in the Monty Python sketch, and announced loudly that that would mean another star off the Google Review. I guess Mr. Owner was too busy responding to every single review in order to intimidate people from posting what might be more generally bad experiences from which lessons might be learned to actually check his stocks, much less order more And while this experience was not the fault of the cute barmaid, who I should say I still tipped (albeit modestly), since she was indeed polite and charming and (importantly) apologetic the whole time, especially again given that she had to do all the front-end work by herself, she did make one significant error my restaurant-veteran friend noticed. Another of our number had his drink delivered without the lemon wedge that was supposed to be in it. She (yet again) apologized, and came back with several lemon wedges to choose from ... held in *her bare hands* when they should have been in a bowl or on a plate. This is an actionable health-code violation, and the only reason I'm reporting it here rather than to Goshen is that, for all the aforementioned reasons, I don't want her to get into trouble and get fired.. So, Mr. Owner, if this the "trying our best" you bragged about in your response to one of your other dissatisfied customers (and FWIW it seems like those reviews have become more common in the last year or so), well, as Yoda says, "do, or do not ... there is no try". Maybe you should consider hiring someone to actually run the house and just limit yourself to being the social-media manager you have clearly always wanted to be. The Switch Inn? It should be Asleep at the Switch Inn! Food: 4 Service: 3 Atmosphere: 4

Response from the owner 2 months ago

Thank you for your feedback. While I agree we missed the mark in a few areas that morning, I think your review leaves out some important context.The concerns you mentioned regarding table setup, coffee service, product availability, drink garnishes, and food handling all occurred during normal opening and service procedures and should have been handled differently. Those are reasonable expectations, and we have addressed them directly.We take every review seriously because our goal is for every guest to feel heard. While we may disagree on some of the details and conclusions in your review, I appreciate you taking the time to share your experience.

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+1 845-341-1347

American

$$$$ Price range per person $10-$20