T2

Thank you for taking the time to share your experience. We are truly sorry to hear that you felt upset and uncomfortable during your visit. Creating a safe and welcoming environment for all guests — regardless of nationality — is extremely important to us. Situations in a crowded setting can sometimes escalate quickly, but physical contact or behavior that makes a guest feel disrespected is never the experience we want anyone to have. Your feelings about the situation matter, and we take feedback like this seriously. Our management team always aims to make decisions based on safety for everyone present. That said, we genuinely regret that you left feeling unheard. If you would be willing to share more details about the date and time of your visit, we would appreciate the opportunity to review the situation internally. We value all of our guests and hope to continue improving the experience at T2 NAGOYA.

Thank you so much for the wonderful review! We’re happy to hear you enjoyed the late-night sing-along energy and exploring different music styles in one night That kind of variety is part of what makes the experience at T2 NAGOYA so special. We’re also glad our staff could help you navigate everything smoothly — we always want our guests, especially travelers, to feel comfortable and welcomed. Hope to see you again on your next night out in Nagoya!

Thank you for sharing your experience! We’re delighted you enjoyed exploring all four levels and appreciate your recommendation. We strive to be a highlight of Nagoya’s nightlife and look forward to welcoming you again soon!