Thai Express Restaurant Waterloo

Name: Thai Express Restaurant Waterloo
Address: University Commons, 255 King St N, Waterloo, Ontario, Canada
Telephone: +15197473888
Price range: $$
Rating: 2.6

271 votes

#151 of 536 restaurants in Waterloo

Open now 11AM - 9PM

Updated 6 days ago

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Clients state that they like Thai cuisine at this restaurant. But Thai Express Restaurant Waterloo has been rated below average by Google.

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food delivery takeaway

Ratings of Thai Express Restaurant Waterloo

Foursquare

(5.5/10)

Google

(3.8/5)

265

Trip

(5/5)

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Visitors' reviews on Thai Express Restaurant Waterloo

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nav bhullar 2 months ago on Google

Ordered basil fried rice with ubereats. Spice level : medium, they came too spicy, nowhere close to medium. I have been ordering same thing for years and the spice level this time was intolerable. Very disappointed, was looking forward to my order Food: 1

Response from the owner 2 months ago

nav bhullar Your experience does not reflect our standards. We would like to discuss it with you. Contact us at https://go.momos.com/psfMG

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许洪骍 3 months ago on Google

Very good street food. But the rice noodle for Pad See Ew is not very authentic, it’s thinner than I expected. Meal type: Lunch Price per person: $20–30 Food: 4 Service: 5 Atmosphere: 5

Response from the owner 3 months ago

Thanks for the thoughtful note. It’s great to hear you enjoyed the street food, and I’m sorry the Pad See Ew didn’t feel as authentic as you expected—especially the rice noodle texture and thickness.We appreciate you sharing this detail. Feedback like yours helps us tighten up the consistency so more guests get the Pad See Ew experience they’re looking for. If you ever stop by Thai Express again, we’d love the chance to make it right.Warm regards, Thai Express Team

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strawberrysunshinee 3 months ago on Google

An older lady (I believe the manager) was rude. I scanned my in-app birthday coupon but there was a glitch that restarted the transaction, so when I scanned the code again it didn’t work. I explained the situation calmly to the lady and she got mad at me, got defensive, and even started speaking aggressively. While she did end up giving me the discount in the end, the way she handled the situation was completely unprofessional and made for an unpleasant experience. Food: 4 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

strawberrysunshinee We are truly sorry to hear that your experience was not satisfactory. Please reach out at https://go.momos.com/psfMG so we can work to resolve the issue.

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+1 519-747-3888

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Thai, Vegetarian options

$$$$ Price range per person CAD 10-CAD 20