Taco Bell

Name: Taco Bell
Address: 1737 Mt Hope Ave, Rochester, New York, USA
Telephone: +15854130243
Price range: $
Rating: 3.3

205 votes

#57 of 1001 fast food in Rochester

11 more branches in Rochester

Open now 7AM - 3AM

Updated 2 months ago

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Guests don't like soft tacos at this fast food. At Taco Bell, you can order food as a takeaway. The staff is said to be accommodating here. Cool service is what many visitors underline characterizing this place. In accordance with the reviewers' opinions, atmosphere is spectacular here. This spot has been rated below average by Google.

Frequently mentioned in reviews

the drive thru

fast food

takeaway dinner lunch breakfast great service

toast tacos cheese

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Ratings of Taco Bell

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Google

(2.7/5)

202

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Visitors' reviews on Taco Bell

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Jesse Boop 2 months ago on Google

Worst Taco Bell experience in my entire life and I’ve been a customer for over 30 years. 45 minute wait for a rolled chicken burrito. Ignored on the speaker for 20 minutes just waiting to tell them my order was already placed. Had to go inside and see what was going on. 6+ people “working” the line and a manager just standing there doing nothing. Zero team work. And one person who was on break came back and made all the food while the same idiots just stood there.

Response from the owner 2 months ago

Jesse, this is Hospitality Syracuse, the franchise owner of this Taco Bell, and we want to make things right between us. If you could please email us with details about your visit and contact information, we will have a manager follow up with you. You can email me at jessicaw@hrgweb.com.

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J M 3 months ago on Google

The food and service was good. However the atmosphere and experience was not so great. I had to listen to the kitchen team members yell at eachother while I was there saying, "WE STAND WITH TRUMP," while another staff member was making disparaging comments about Muslims. As a Muslim I was personally offended. I hope the staff at this location does not represent the values of Taco Bell--keep the politics out of your service. Price per person: $1–10 Food: 3 Service: 3 Atmosphere: 1

Response from the owner 3 months ago

J, this is Hospitality Syracuse, the franchise owner of this Taco Bell, and we do not take matters like this lightly. Please send the details of your visit and your contact information to jessicaw@hrgweb.com so that a manager can follow up with you and make this right. Thank you.

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Gavin Magill 4 months ago on Google

By far the worst taco bell in Rochester, I've started driving to ones much farther away with no issue. Outside of poor quality like others have mentioned, I waited over an hour in the drive-thru around 1am after getting off a long shift, and they said absolutely nothing or gave any signal something was wrong. This was when multiple cars were waiting behind me as well. Then when I finally go up to the window myself, they said they actually closed early and won't serve me. The people who work at this location will try their absolute hardest to refuse as much business as possible, and will make your life a living hell in the process, all for some "fast" food they made terribly. Or, you could drive ~8min from this location to a different taco bell store that will have you out the door in 5 minutes with a standard meal. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 4 months ago

Gavin, this is Hospitality Syracuse, the franchise owner of this Taco Bell, and that is unacceptable from us. If you could please email us with details about your visit and contact information, we will have a manager follow up with you. You can email me at jessicaw@hrgweb.com

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+1 585-413-0243

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1737 Mt Hope Ave

Rochester, New York, USA

Address

1737 Mt Hope Ave, Rochester, New York, USA

11 more branches in Rochester