Taco Bell

Name: Taco Bell
Address: 1605 East Ridge Road, Rochester, New York, USA
Telephone: +15853389660
Price range: $
Rating: 3.1

2374 votes

#69 of 997 fast food in Rochester

#5 of 64 fast food in Irondequoit

11 more branches in Irondequoit

Open now 7AM - 3AM

Updated 1 month ago

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This fast food serves Mexican cuisine. Many people highlight that you can order tasty tacos and perfectly cooked beef here. Taco Bell offers food delivery for the convenience of its clients. A lot of guests mention that the staff is hospitable at this place. A number of visitors point out that the service is satisfying. The atmosphere is enjoyable, as people find it. But this spot is not highly estimated by Google users who assigned it a below average rating.

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work ethic

nacho Fries

burrito Supreme

stuck

awful service

take outMeal type

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Ratings of Taco Bell

Zomato

Not rated yet

Foursquare

(5.3/10)

Google

(3.7/5)

2285

Trip

(2.6/5)

Facebook

Not rated yet

Visitors' reviews on Taco Bell

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Brian Alexander 3 months ago on Google

This place is filthy. Every single table in this restaurant is dirty. The floor appears to not have been swept, or mopped, in days as there’s dirt in all corners as well as dried sauce on the floor. There’s also a spilled beverage of some kind, at the table next to me, that has obviously been there for a long while as the outsides of the spill have dried. It’s, quite frankly, disgusting. Meal type: Dinner Price per person: $10–20

Response from the owner 3 months ago

Brian, this is Hospitality Syracuse, the franchise owner of this Taco Bell, and that is unacceptable from us. If you could please email us with details about your visit and contact information, we will have a manager follow up with you. You can email me at jessicaw@hrgweb.com

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MadDog OG 5 months ago on Google

This was one of the worst ordering experiences I’ve had. Half my order was missing, the packaging was poorly done, and my drink was wrong. Being out of beef is one thing, but that doesn’t give anyone an excuse to get the rest of the order wrong. On top of that, the fries were stale and the food tasted like its been sitting for a long time. The overall quality and care were far below expectations, so I won’t be ordering from here again Meal type: Dinner Price per person: $30–40 Food: 1 Service: 1

Response from the owner 5 months ago

MadDog, this is Hospitality Syracuse, the franchise owner of this Taco Bell, and we want to make things right between us. If you could please email us with details about your visit and contact information, we will have a manager follow up with you. You can email me at jessicaw@hrgweb.com.

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Landon 6 months ago on Google

Avoid this Taco Bell in general, but especially at any prime time. The past several times I've shown up during lunch hour, the line wraps around the entire building and you have to wait ~25+ minutes. I placed a mobile order on 3/20/26, just to be greeted by the insane line when I showed up. I waited as long as I could, but ultimately had to leave because my lunch break is not long enough to wait in that kind of line. I figured that my order would stay in the system and I could pick up the order I paid for at another time. Nope, I guess mobile orders are deleted WITHOUT REFUND if you don't pick up that day. Not my experience at other chains like Tim Hortons. Anyway, I decided this time that I would brave the line for my order I paid for from the other day. Wrong move. I FINALLY get to the speaker after 20+ minutes, state that I had a mobile order under my name, and was told to pull up. As it turns out though, the workers don't even bother to check whether a mobile order exists before telling you to pull up to the window. So, I get to the window, and they say "We don't have your order". I explain, and they say "Oh no you'll need to pull around and order again". So I get to wait 60+ total minutes for my food and have to pay twice? Nice experience there. This place also frustrates me because they have the automated "Are you checking in with the Taco Bell app to earn rewards?" message that plays through the speaker when you pull up to the window. It sounds SO real, that I assume I'm being spoken to by someone inside. Nope. If you reply to the automated prompt, you get sass here, "Hold up a minute!!" The service here is regularly atrocious. I also have maybe a 30% success rate with getting any of the sauces I ask for. Anyway, would suffice to say I will be very very reluctant to ever try this location again. It's a fast food chain, yet you cannot depend on getting your food quickly here. Ever. Food: 4 Service: 1 Atmosphere: 1

Response from the owner 6 months ago

Landon, this is Hospitality Syracuse, the franchise owner of this Taco Bell, and we want to make things right between us. If you could please email us with details about your visit and contact information, we will have a manager follow up with you. You can email me at jessicaw@hrgweb.com.

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+1 585-338-9660

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Order via grubhub

Mexican, Fast food, Vegetarian options

$$$$ Price range per person $10-$20