The Burn

Thank you very much for taking the time to share your detailed feedback with us. We are truly pleased to hear that you enjoyed our service and found our table service attentive and at a high level — that means a great deal to our team. At the same time, we are sincerely sorry that the Wagyu cheeseburger and truffle fries did not meet your expectations. Your comments regarding the seasoning and overall flavor are taken very seriously, and we will be sharing this feedback with our kitchen team to review and improve. Tokyo certainly offers many dining options, and we truly appreciate that you chose to dine with us on this occasion. We hope that one day we may have another opportunity to welcome you back and offer you a more satisfying experience. Thank you again for your honest review.

Thank you so much for visiting The Burn and for leaving such a wonderful review. It means a lot to us that your wife chose our restaurant as a surprise — we’re truly honored to have been part of such a special moment for you both. We’re delighted that you enjoyed the liver pâté, garlic broccoli, beetroot hummus, and the bolognese pasta. Hearing that everything was perfect is the highest compliment we could receive. We look forward to welcoming you back again soon. Five stars from you is truly encouraging for our team.