The Cheesecake Factory

Name: The Cheesecake Factory
Address: 2402 E Camelback Rd Space #101, Phoenix, Arizona, USA
Telephone: +16027786501
Price range: $$
Rating: 4.1

#784 of 5611 restaurants in Phoenix

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The Cheesecake Factory offers a selection of desserts

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Nicely cooked salmon, stuffed burgers and rich gumbo can make a favorable impression on you. It's time to try good lemon cheesecakes, raspberry cheesecakes and white chocolate cheesecakes. You will appreciate delicious coffee, lemonade or bread drink at this confectionary restaurant. Visitors don't like marsala at The Cheesecake Factory.

This place is good for people who have dinner on the go because they can order food as a takeout. The cute staff works hard, stays positive and makes this place wonderful. Guests say that the service is fast here. Prices at this spot claim to be affordable. You will certainly like the nice atmosphere and modern decor. Based on the guests' feedback on Google, this confectionary restaurant deserved 4.3.

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Ratings of The Cheesecake Factory

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Trip

(4/5)

368

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(4/5)

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Visitors' opinions on The Cheesecake Factory

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Jim G 6 days ago on Google

Never got to the food. Four of us went in on a Tuesday night and the host station was empty so we tried to sit in the 80% empty bar, started to sit down at one of the many empty tables and were told by the bartender that to sit at a regular table and not a tall table we would have to check in at the host station. Went back to the host station, got someone to help us, said we wanted to sit in the bar, and he led us into the bar with his back turned and walked right by the table we wanted to sit at to a small cramped table in the back corner shoe horned next to a party of six. I said "hey, we want to sit over there", pointing to the larger table for 4 with no one around it. He looks back and says "you can't sit over there, you have to sit here". I said, "well there's no 4th chair" (it had be grabbed by the party of six and crowded around their table), and he says "I'll get one" and finally we just said "never mind we're just going to go somewhere else, this is not going to work for us". He just looked at me blankly and we walked out. If I go into a restaurant for dinner I expect to be seated at a halfway decent table and not be seated at a cramped table in the corner next to a large party when practically all the other tables in the bar are empty. Terrible customer relations. I don't have to eat at your restaurant, there are other choices. Never even made it to the food. Service: Dine in Meal type: Dinner Service: 1 Atmosphere: 1

Response from the owner 4 days ago

We are so sorry you and your party had this experience with our service, Jim. Next time, if you are not satisfied with your seating, please let our managers know so we can do whatever is possible to make it right. Thank you for your review, and we hope you can give us another chance.

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Martha Fait 7 days ago on Google

Food: 4 Service: 5 Atmosphere: 4

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B Coleman 9 days ago on Google

Was pleasantly surprised on a weekend that we were able to get right in and have a seat. And the food was so delicious and the service was so awesome. This is the second time I've been to the cheesecake factory and the food is to die for .. Thank you for such great service and awesome food. Service: Dine in Meal type: Lunch Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 7 days ago

Thank you so much for this review. We're glad you enjoyed our delicious food and excellent service. We look forward to your next visit.

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