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Response from the owner
3 months ago
We would like to apologize for this happening. Please come back or contact us to get a free 5 lb or your refund as this is not the way we run our business. We had a few people call back, which we would never label anyone anything that …We would like to apologize for this happening. Please come back or contact us to get a free 5 lb or your refund as this is not the way we run our business. We had a few people call back, which we would never label anyone anything that horrible. We ended up peeling some of them since we are not able to tell how soft they are when alive. We think they are going through a molt and will actually be closing to make sure this doesn’t happen again. Sorry again and hope to hear from you soon. More