The Holy Grail

Name: The Holy Grail
Address: 5860 N Mesa St suite 129-131, El Paso, Texas, USA
Telephone: +19153038045
Price range: $$
Rating: 4

#103 of 3276 restaurants in El Paso

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Order good tuna, cuban sandwiches and ribs. Delicious wine, whiskey or Mimosas are what may make you come back to this bar. The Holy Grail is well known for its great service and friendly staff, that is always ready to help you. Many guests suppose that the dishes have democratic prices. There is a charming ambiance and fancy decor at this place. But clients rate this spot below average on Google.

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Eddie 2 months ago on Restaurant Guru

I would like to start off by saying this is a very classy restaurant, with white tablecloth and a lamp that changes colors in the middle of the table very elegant with live music the food is good, service is Excellent the owner, Mr. Ramon, very attentive, the prices for such a classy restaurant are very reasonable, it’s like going to Olive Garden. I will be returning for sure. .

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Cleaning Missy 6 months ago on Google

How can I start with our experience at the holy grail , we went this Friday , first of all they have the manager harassing every guest on their tables. Can even start a talk without someone coming to our table every 2 minutes , it can get annoying if you’re trying to have a romantic dinner date. Me and my husband ordered a charcuterie board for 4 as an appetizer, the fruits were HORRIBLE I really doubt they were even washed. The cheese was old too. We also ordered a couple of drinks that came out 15 minutes after our appetizer. My husband had a red wine (really don’t remember the name) after having the server come and go to the bar several times because they didn’t have the wines that they have in their wine list, (it should be updated) the wine was old and it seemed like they had the bottle opened forever , for myself I asked for a hibiscus mezcalita , when it arrived to my table my glass was so sad with no garnish and a taste of only suggar but no mezcal. For our main dishes we ordered the prime rib eye , tasteless and over cooked , also the “paella negra” that tasted like old fridge and microwave. Our dessert was a cheesecake that probably they brought from Sam’s because it was the only thing that we really liked. The manager or owner is really rude with their servers. I over heard when he was calling out a server in front of his table , that’s NOT professional. Overall I wouldn’t recommend this place , I would rather go to whataburger instead of paying for this wanna be fine dining restaurant. Also we had this guy pushing us to buy a expensive wine bottle , now I get why they don’t have a lot of people like they used to. If you want a really fine dining experience DO NOT COME HERE. You will pay for tasteless food , drinks and an uncomfortable experience. Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1

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P D a year ago on Restaurant Guru

on Saturday, after three days on trying to make a reservation on line and by phone, I finally went to the restaurant to make a reservation. When we arrived, we were shown to a table. Twenty minutes later, our drink order was taken. another twenty minutes, the waitress told us they were out of two of the three wines we ordered. When the wine was served, she didnt know which red was in each glass. She finally took our order, Thirty minutes, one entree was served. in another 15 minutes, the second was delivered. after talking to the manager, the final two orders were served. This was 45 minutes after the first entree. One salad wasn't served. the second had no dressing. When we left, the manager was sitting at the door. He refused to acknowledge us. Good food. Horrible service.
unfortunately, in talking to friends, this is a common problem. is the owner aware of this?

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