May be permanently closed
Scheduled hours: 4:30PM - 1AM
May be permanently closed
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The Lab is pretty near Elightened Heart Buddhist. Many visitors suppose that the staff is appealing at this place. In spite of the popularity among guests, the weak side of this restaurant is its spectacular service. The Lab isn't given a high rating on Facebook.
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Visitors' reviews on Social Lab
/ 44
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$$$$
Price range per person
MYR 41-MYR 100
Address
62, Jalan Sultan Azlan Shah, Ipoh, Perak, Malaysia, 31400
Features
Outdoor seating
Opening hours
| SundaySun | Closed |
| MondayMon | 4:30PM-1AM |
| TuesdayTue | 4:30PM-1AM |
| WednesdayWed | 4:30PM-1AM |
| ThursdayThu | 4:30PM-1AM |
| FridayFri | 4:30PM-1AM |
| SaturdaySat | 4:30PM-1AM |
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For your self service concept it's a mess! People have to queue to make their payment and go to the alcohol storage place at the same entrance. ( doesn't really make sense to me for such arrangement) For your staff if they are not ready and trained to handle customers please do not put them in service. We ordered the seafood platter, and one of us thinks the prawn is not well cooked and we decided to checked with one of the waiter, the replied he gave us is 'It's cooked!' He also questioned us whether have we paid for the 'missing' hot chocolate that we have yet to received it till the second dish was served, after we showed him the receipt. The 'missing' hot chocolate finally appeared on our table! He could at least be a lil more polite rather answered us in an arrogant and annoyed way. It would be great if you could open up 1 extra counter for payment service during a busy weekend night, instead of creating a long queue that eventually clogged up the space in your alcohol storage room.
Personally opinion
1)please hire more waiter or waitress to run the dining area.
2)please improve the self service concept or abolish it
3) train your staff nicely before putting them in servicing
4) food was ok.... Could be better, especially the seafood carbonara