The Palm - Orlando

Name: The Palm - Orlando
Address: 5800 Universal Blvd, Orlando, Florida, USA
Telephone: +14075037256
Price range: $$$$
Rating: 4.3

#335 of 7082 restaurants in Orlando

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If you feel hungry after visiting Universal Studios Florida, have a meal at this steakhouse. If you have never tasted Italian cuisine, you should reserve a table and try the menu at The Palm. Tasty veal chops, hash browns and wedge salads will impress you at the first bite. Many people visit this place to try good cinnamon donuts, chocolate cakes and cheesecakes.

The wine list is diverse, it can satisfy the needs of all clients. After a long working day, you can taste delicious espresso or great lemonade. The success of this spot wouldn't be possible without the creative staff. Professional service is something guests appreciate here. You are to be pleasantly impressed with low prices at this steakhouse. The homey decor and spectacular atmosphere let visitors feel relaxed here. 4.3 is what The Palm received from the Google rating system.

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Ratings of The Palm - Orlando

Yelp

Zomato

Foursquare

Google

Trip

(4.5/5)

890

Facebook

(4.1/5)

554

Visitors' opinions on The Palm - Orlando

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Sean Clayborne 23 days ago on Google

I'm going to start by saying, thanks for having my wife, son and I. We were staying at the Hard Rock visiting and showing my son a awesome time at the Parks over the weekend. We were turned down at most restaurants in City Walk after leaving Universal due to not having reservations. I already had my eye on "The Palm" before even arriving in Orlando, and wanted to try it while we were in town, but didn't think we were going to be able to make it happen due to time and showing my son a good time. After being turned down as a walk in at many other nice places, I decided to try and reserve a table here at the Palm. Was able to do so, and we got back on our water taxi and came straight over to have dinner, very hungry and excited. We came straight from the park so yes we had on our comfortable clothes, tee shirts and shorts. I understand that this is a Nice restaurant but the welcoming we got when we arrived and really the entire time we had dinner was very disappointing. Our waitress, I forgot her name was very polite after I broke the ice and advised her that we're human and just here to eat. I totally understand the quality of what is supposed to be fine dining, and very familiar with good customer service because I manage a HUGE customer Base myself. I think it's very sad to feel like you and your family are being looked down on because we have on tennis shoes and a tee shirt after coming back from an amusement park and eating in a restaurant that's attached to our hotel. This is something this restaurant and the world can do way better on is treating people with respect and kindness no matter the appearance because I can assure you wealth comes in all shapes and sizes and fancy clothing should never dictate how someone is treated. I follow a man named Jesus Christ and that's who a gauge how I see people and this world needs to practice this too. My family and I will certainly be back to the Hard Rock Resort and Universal but we will certainly look past "The Palm" no doubt. Again, thanks for having us and God Bless you all! Food: 2 Service: 2 Atmosphere: 2

Response from the owner 21 days ago

Hi Sean, would you please follow the link below to provide us with just a few more pieces of info? We would like to look into these issues further. Thank you. http://www.bit.ly/landrysfeedback

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Jay Mac a month ago on Google

The service is top notch as usual Food: 5 Service: 5 Atmosphere: 5

Response from the owner a month ago

Thanks for taking the time to share your feedback with us. It means so much when our customers share their experience, and we are glad we were able to meet your expectations! We hope to see you again soon!

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Gary W. 3 years ago on Yelp

How disappointed I was to visit the Palm - Orlando Sunday (10/25/20). There were only 4 tables occupied in the dining room and nobody in the bar. My waitress was amenable but not on track. I had to tell her what I wanted repeatedly. While drinking an excellent martini she kept wanting to take my order which I usually don't give until after my first drink. I told her I want to finish my drink before any food arrives. She told me she wouldn't bring me anything until I finished my drink. NOPE! Another waiter brought the salad! It was not the salad I described so I didn't eat it. After waiting for 20 minutes for the waitress, I walked to the front desk and requested my bill. The Manager was attending and asked if I had eaten. I responded no but I'm not willing any longer for service. She was in the bar B.S. ing with the bartender. The Manager apologized and said there is no bill. I left. It was prime rib night. You can't get a decent prime rib in Orlando except at the Palm and Morton's - when they have it. Hope the Palm Manager had the good sense to can the "waitress".