The Terrace Restaurant & Lounge

Dear Almohannad,Greetings from Radisson Blu, RICEC!Thank you for sharing your feedback with us.We sincerely apologize for the disappointing experience you had at terrace. This is certainly not the level of service or hospitality we strive to provide our guests.Your feedback is very important to us, and we would appreciate the opportunity to discuss your experience further and address your concerns.Kindly share your contact number or call me directly to my number 0506225543 at your convenience so we can discuss this matter further.Once again, please accept our sincere apologies for the inconvenience. We hope to have the opportunity to restore your confidence in our services.Best regards,Alaa SelimManager

Dear Rana,Happy Birthday! We’re truly honored that you chose to celebrate your special day with us. It means so much to hear that your day felt complete while spending it at our place. We’re especially happy to know that Mustafa took such great care of you. We’ll be sure to share your kind words with him — he’ll be delighted to know he helped make your birthday even more special. Thank you for your lovely feedback about the atmosphere as well. We’re so glad it was quiet and wonderful, just as you wished. We look forward to celebrating many more of your favorite days with you! Hotel Team

Dear Yusuf,Thank you for your kind feedback.We are delighted to hear that you had a pleasant experience with us and that Shadab provided you with good service. Your comments will certainly be shared with him, as recognition like this is truly motivating for our team.We look forward to welcoming you back again soon.Hotel Team