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Response from the owner
2 months ago
Thank you for your feedback, Michelle. We’re sorry that the salad wasn’t to your personal taste.We would, however, like to clarify that more than half of the salad was eaten before the concern was raised. Our team explained that the distinctive savoury flavour comes from our koji rice activation process, which is an intentional part of the recipe, but we completely understand that this flavour profile may not suit everyone.You then told our team that if you were charged for the salad, you would leave a negative review. Despite more than half of the dish having been consumed, As a gesture of goodwill, our team apologised at the time and charged only half the price of the salad.Our Chicken & Heirloom Tomato Salad has been one of our best-selling dishes for the past year, and we remain very proud of the ingredients, preparation and care that go into it. Nevertheless, we appreciate your feedback and are sorry that on this occasion it wasn’t the right choice for you.