Tim Hortons

Hi Yash Rajyaguru, Thank you for sharing your feedback with us. I'm sorry to hear about your experience at Tim Hortons. It’s disappointing that the cold brew wasn’t served as expected and that the staff did not greet you properly. We also take cleanliness very seriously, so your comments about the restroom conditions are concerning. I appreciate you bringing these matters to our attention, and your feedback helps us improve our service. If there’s anything further you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. Thank you for being our guest, and we hope we can better meet your expectations in the future. Best regards, Tim Hortons Team

Hi Kay, Thank you for sharing your feedback with us. We're truly sorry to hear about your experience at Tim Hortons. It's disappointing to know that your orders haven't been correct and that you found our coffee not up to standard. We also apologize for any unpleasant interactions with our team. Your feedback is vital in helping us improve, and we appreciate you bringing these issues to our attention. If there’s anything else you would like to share to help us address this matter further, please feel free to reach out to us. We would love to hear more details and make things right: timhortons.com/contact-us. Thanks again for being a valued guest, and we hope to provide you with a better experience in the future! Best regards,

Hello Scott, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at timhortons.com/contact-us so we can work to make things right. Warm regards, Tim Hortons Guest Care