Tim Hortons

Name: Tim Hortons
Address: 2300 Sunrise Hwy, Islip, New York, USA
Telephone: +18886011616
Price range: $

#7 of 16 coffeehouses in Islip

Open now 6AM - 11PM

Updated 2 months ago

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The staff is hospitable that's what makes Tim Hortons so nice. Many people find that the service is prompt. If you visit this place, have no doubt, you are to love the surrounding exotic atmosphere. But this spot has been rated below average by Google.

Frequently mentioned in reviews

breakfast food delivery takeaway

cheese grilled cheese sandwiches timbits doughnuts coffee

Ratings of Tim Hortons

Google

(2.9/5)

Visitors' reviews on Tim Hortons

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Alfred Hubert 3 months ago on Google

Place is horrible. Says to me no coffee Tim Hortons coffee shop has no coffee to sell what a joke. Never any employees. Always an issue. When I just want a cup a coffee and donut. Just same rude guy who works for bolla .

Response from the owner 2 months ago

Hi Alfred Hubert — thank you for taking the time to share your feedback. I’m really sorry to hear your visit to Tim Hortons was such a disappointment, especially when you were told there was no coffee available. That’s not the experience we want for our guests. We also noticed you mentioned issues with staff availability and that you encountered the same rude experience before. We’ll be looking into what happened at this location so we can address the service and ensure better support for customers—especially when you’re just trying to grab a cup of coffee and a donut. If there is anything else you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us

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Inmer Medrano 5 months ago on Google

I asked for decaf coffee, the lady said we Hond have. I asked can you make some. She reply we don't have she I clearly saw the Coffe packs. It was just the fact that she didn't wanna make coffee, when that's her job Service: 1

Response from the owner 4 months ago

Hey Inmer. Thank you so much for letting us know about your experience. We are sorry to hear that it is not up to our current standards here at Tim's. If possible, please fill this out so we can make this right: https://www.timhortons.com/contact-us

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Grant Davis 6 months ago on Google

We received a flyer in the mail specifically from this location advertising coupons at Tim Hortons. My sons saw the junk mail and asked to go. I brought them into the store with the coupons and I watched as they tried to order. The manager told my son that the coupons were expired and also not for his location. The coupons had the exact address of the store on them and did not expire until the end of the next month. My son came back to me from where I was watching and rather than argue I took them to another location nearby where the coupons were honored with no problem. I don't know what's wrong at this store but there's something off about the management. I get the impression that they don't respect the people that they're serving. Food: 3 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

Hey Grant, thank you for sharing your feedback. We're sorry we missed the mark this time. To help us improve and make it right, please take a moment to fill this out: https://www.timhortons.com/contact-us

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+1 888-601-1616