Tim Hortons

Name: Tim Hortons
Address: 1499 Upper Middle Rd W, Oakville, Ontario, Canada
Telephone: +19058275379
Price range: $
Rating: 3.7

230 votes

#65 of 426 fast food in Oakville

#1421 of 9407 fast food in Toronto

32 more branches to eat in Oakville

Add a photo

24 photos

The photo of interior and food at Tim Hortons

Add a photo

Add your opinion

The walk with a view of Oakville Public Library is what you can expect after dining at this restaurant. Have a good time here and share perfectly cooked sandwiches with your friends. Tasty doughnuts are the tastiest dishes. Trying the delicious coffee is a nice choice.

Tim Hortons is famous for its great service and friendly staff, that is always ready to help you. The atmosphere of this place is lovely. But this place has been rated below average by Google.

Frequently mentioned in reviews

donut

handle

the drive thru

noticed

already

breakfast Price

i used

else

money

left

See allLess

Ratings of Tim Hortons

Yelp

(1.7/5)

Zomato

(3.4/5)

Foursquare

(6.4/10)

Google

(3.8/5)

199

Trip

Not rated yet

Visitors' opinions on Tim Hortons

/ 115

Search visitors’ opinions

Add your opinion

Request content removal

Lauren D 16 days ago on Google

If I could give less stars than what Google offers, I would. Absolutely pathetic service. You pay good money to eat and drink here and they don’t give a damn. They slam a whole slab of butter of cream cheese on your food, but then are cheap and only offer up 2 pieces of bacon. this location needs to shut down or get new management. When you come back in to complain, they look all clueless and don’t understand what’s wrong with the food they just threw together. So ridiculous. Meal type: Breakfast Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 16 days ago

Hi Lauren, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at https://www.timhortons.ca/contact-us so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Show replies (1)

Request content removal

Robert Segal a month ago on Google

Food: 5 Service: 5 Atmosphere: 5

Response from the owner a month ago

Hi Robert, Thank you for your loyalty and feedback! It has been our pleasure serving you! Please continue to let us know about positive visits to Tim Hortons! Warm regards, Tim Hortons Guest Care

Show replies (1)

Request content removal

Julia S. 3 years ago on Google

Insensitive, unprofessional staff and horrible service. Misleading information on mobile order app. Will never go to this location ever again, so disappointed and disgusted with the treatment I received. This morning I and my little sister decided to go on a walk to grab a coffee from Tim Hortons. I heavily use the Mobile app because of its convenience and ability to order ahead of time, so we initially planned to go to the Sobeys Plaza location right across the street from this Tim Hortons. But, we realized that I could not pick up my mobile order from inside the store; I could only pick it up through the drive-thru. So we settled on this location since it had in-store pickup available for mobile orders. I ended up ordering two lattes, using a promotion code that allows me any free drink of any size. But, when we showed up at the location and asked about our order, we came to find out that that location doesn't serve lattes at all, even though on the app I was able to pay for it, receiving no alerts of this information at all. The employees stated this as though I somehow should have already known about this. I immediately felt guilty for some reason? The manager then tells me that the only thing to do is get a refund, which she struggles with until an employee helps her. During this, no one ever apologized for this mistake, nor did anyone offer other alternatives such as providing another drink of the same value. Instead, the whole time I felt it was my own fault for making this mistake instead of the actual location's fault. The store/management should have advertised the items they do and don't have available at that location (I do know for a fact that the other places I've been to before alert you when they do not have an item or don't make it when you try to select it). We ended up waiting around 5 minutes to receive my refunded money, losing the reward promotion I used on the purchase and no offer for something else, so we left empty-handed and very disappointed in our experience.

All opinions

+1 905-827-5379

American, Dessert, Donuts

Open now 5AM - 11PM

$$$$ Price range per person CAD 11