Tim Hortons

Name: Tim Hortons
Address: 908 Fairport Rd, East Rochester, New York, USA
Telephone: +15855868350
Price range: $
Rating: 2.9

463 votes

#3 of 32 fast food in East Rochester

#113 of 995 fast food in Rochester

1 more branch in East Rochester

Open now 5AM - 8PM

Updated 2 months ago

All photos Food Drink Exterior Dessert Interior

Add a photo

41 photos

The image of Tim Hortons’s exterior and beverage

Tim Hortons serves a number of sweet dishes

Tim Hortons provides a variety of beverages

This fast food offers you tasty hot sandwiches, breakfast sandwiches and chicken. In accordance with the guests' opinions, waiters offer good timbits, biscuits and ice cream here. It's time to degustate delicious cold coffee, hot chocolate or latte.

Tim Hortons is famous for its great service and friendly staff, that is always ready to help you. The atmosphere is quiet, as visitors find it. But this place hasn't achieved a high rating from Google users.

Frequently mentioned in reviews

sandwiches chicken soup chili turkey turkey clubs pork meat bacon sausages

See allLess

Ratings of Tim Hortons

Zomato

(3.2/5)

Foursquare

(6.6/10)

Google

(3.8/5)

387

Trip

(3.7/5)

Facebook

(3.1/5)

Visitors' reviews on Tim Hortons

/ 243

Search visitors’ reviews

Add your review

Request content removal

Jasmine Almeter 3 months ago on Google

I'm a little under the weather today and just not feeling so good. But the women at this location were so kind and helpful. They initially did get my order wrong I mentioned it to them and they fixed it fast as lightning. When they would have handed my drink back to me it kind of had like coffee on the side and the woman took time to dry it off before handing it to me. It seems like a no-brainer... But far too often places like this will hand over drinks with beverage all over the side so for her to take the time to clean it off before giving it to me while I'm sick really did make my day. Food: 5 Service: 5 Atmosphere: 5

Response from the owner 3 months ago

Hi Jasmine, thank you so much for sharing your experience with us! I'm sorry to hear that you're feeling under the weather, but it's wonderful to hear that our team at Tim Hortons was able to assist you and turn your day around. We truly appreciate your kind words about their quick service and attention to detail, especially taking the time to clean your drink before handing it over. We hope to see you again soon, and wish you a speedy recovery!

Show replies (1)

Request content removal

Jane Smith 3 months ago on Google

ABSOLUTELY DISGUSTING!!! Waited 30 minutes for an order. Went to the toilets and there was literally poo all over the seat of one and clogged toilet in the other stall. Meal type: Breakfast Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Hi Jane Smith, Thank you for sharing your feedback with us. I’m sorry to hear about your recent experience at Tim Hortons. Waiting for 30 minutes for your order is certainly not the service we aim to provide, and I understand how frustrating it must have been. Additionally, the condition of the restrooms is unacceptable, and we appreciate you bringing this to our attention. We’re committed to improving, and if there’s anything more you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. Thank you for being a valued guest, and we hope to have the opportunity to serve you better in the future.

Show replies (1)

Request content removal

Jay Van Ingen a year ago on Google

I was just in the store across from Hoselton Chevrolet in Fairport NY. The girl who was at the window was great at the service she was providing. She was friendly, had a great attitude, acted like she loved her job and delivered quick service. I have been to many Tim Hortons and other drive thru windows she was by far a one of the best I have had serve me. My order was #262161501 in case you would like to reward her, I didn’t catch her name. Meal type: Other Price per person: $1–10 Food: 4 Service: 5 Atmosphere: 5

Response from the owner a year ago

Hi Jay, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care

Show replies (1)

All reviews

+1 585-586-8350

Fast food

$$$$ Price range per person $1-$10