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Response from the owner
4 months ago
Hi Angel Carter, Thank you for your feedback! We appreciate your kind words about the great service you received at Tim Hortons. However, I’m sorry to hear that the biscuit with sausage you ordered was cold. We understand that no one wants a cold breakfast, and your experience is important to us. We will definitely look into this issue to ensure it doesn’t happen again in the future. If there’s anything else you’d like to share to help us improve, please feel free to reach out to us here: timhortons.com/contact-us. Thanks again for being a valued guest, and we hope to serve you a perfectly hot breakfast next time! Best regards,