Tim Hortons

Name: Tim Hortons
Address: 4470 Boul Bourque, Sherbrooke, Québec, Canada
Telephone: +18198235550
Price range: $
Rating: 3.2

#86 of 255 cafes in Sherbrooke

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Guests don't highly appreciate coffee at this restaurant. From the guests' viewpoint, the staff is disorganized here. Many reviewers say that the service is spectacular. The lovely atmosphere will be a good addition to yummy dishes and excellent location of Tim Hortons. But google users rated this place and it didn't earn a high rating.

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Yanick Salésina a month ago on Google

Food: 5 Service: 3 Atmosphere: 3

Response from the owner 26 days ago

Dear Yanick, Thank you for the positive rating. We would love to hear more about what you liked! Please feel free to leave additional feedback to let us know what you loved most about your experience.

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Josée Bourgeois a month ago on Google

I got 2 potato pancakes instead of 3 and they had just been put in the bottom of the bag without packaging and the girl replied “Well, it doesn’t matter.” Service: Take out Meal type: Breakfast Price per person: CA$1–10

Response from the owner a month ago

Hello Josée, your comments are important to us. We would be grateful if you could contact our Guest Services by completing the form available at https://timhortons-web.app.link/e/support or by calling 1-888-601-1616 to speak with a member of our team about your recent experience.

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patrick bergeron 2 years ago on Google

Looking at the other reviews, I'm not the only one to be discouraged by this Tim Hortons! I can understand that there is a lack of manpower, however in the situation I have just experienced it is not due to the lack of manpower, but to the lack of logic. Waiting 15 minutes at the after-sales service without anyone saying please for a moment, I was answered after a few "hellos" from me to say a moment! After another moment of waiting I was finally able to place my order! Returned to the window no apology, stupid look and no reaction when I mentioned that it would be polite to say one moment please before the customer thinks the restaurant is closed!!! Don't ask yourself why Tim Hortons is losing its customers, the service is simply abominable. Denis Bourque you should go back to the floor and supervise your employees like you did before!

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+1 819-823-5550