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Response from the owner
3 months ago
Thank you for taking the time to share your feedback. We are truly sorry to hear that your visit did not meet your expectations. We appreciate you bringing your concerns regarding the food, dining experience, and cleanliness to our attention. As a new restaurant currently in our soft opening phase, we are carefully reviewing all customer feedback and making improvements where needed as we prepare for our official grand opening. Providing quality food, a welcoming atmosphere, and a clean environment are priorities for us, and we regret that we fell short during your visit. Your comments have been shared with our team so we can continue improving. We sincerely appreciate your feedback and hope you will consider giving us another opportunity in the future. We would welcome the chance to provide you with the experience we strive to offer every guest. Top Shawarma Management