TotalEnergies

Hello Onur! We are sorry to read that you are not satisfied. Thank you for letting us know and giving us the opportunity to resolve it. We will pass your comments on to the station's team so they can act on them. Greetings, your TotalEnergies Team!

Hi, Normally, if payment has been made with a bank card, one can recognize or find the bank account number based on the ticket. …Hi, Normally, if payment has been made with a bank card, one can recognize or find the bank account number based on the ticket. If this was also done via a bank card, you can contact the station operator to find a solution, but if no camera images are available, unfortunately our operators and employees cannot do much about it. If a certain amount has been paid at the cash register, it will also stop if too much has been paid and the gas tank is full and the operators or employees will refund the rest of the money. Unfortunately, our employees cannot always keep an eye on the pumps, which can cause situations like this to happen. Greetings, your TotalEnergies team!More