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Whenever you come here, you see the prompt service. There is nice atmosphere at TWO-or-MORE, as people find it. Google gives it 4.4 so you can select this place to spend a good time here.
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Visitors' reviews on TWO-or-MORE
/ 9
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Ronelle Marais
3 months ago on Google
Exceptionally friendly service with a very welcoming atmosphere. The food was absolutely divine. I would highly recommend visiting this establishment. Food: 5 Service: 5 Atmosphere: 5 Order type: Dine in
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Hoje
3 months ago on Google
My first visit to Two or More left me with such a good impression that I couldn't wait to go back. I even decided to treat someone special, expecting the same great experience. Unfortunately, our second visit was the complete opposite and left us both feeling incredibly disappointed. Our food order arrived incorrectly, and the chips were only half cooked. To make matters worse, they only arrived after we had already finished the rest of our meal. We politely brought this to the waiter's attention without making a fuss or causing a scene, but nothing was really done to make the situation right. We chose to eat what we could because we didn't want to waste food or create unnecessary drama. The biggest disappointment came when the bill arrived. We were still charged extra for items like salted caramel and chilli, and we even had to pay for the half-cooked chips we had already complained about. Good customer service is about acknowledging mistakes and making things right, not charging customers for an unsatisfactory experience. Sadly, this visit completely changed my opinion of Two or More. It's disappointing because I genuinely enjoyed my first visit and expected so much better. Unless they can prove this was just a once-off and show they value their customers, I won't be returning. For me, this has become a definite no-go zone. Price per person: R 400–500 Vegetarian options: Yes Dietary restrictions: They are very health focused on their food. Parking space: Plenty of parking Parking options: Free of charge street parking Kid-friendliness: Yes Wheelchair accessibility: Disappointment they do not have a wheelchair ramp to access this place. Had to go up the stairs with crutches which is also a risk as one of my crutches slip under me. Not wheelchair accessible.
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Response from the owner
2 months ago
Dear Hoje,Thank you for taking the time to share your experience. We are truly saddened to hear that your second visit did not reflect the standard of service and quality we strive to provide, especially after your wonderful first experience.We sincerely apologize for the incorrect order and the undercooked chips. This matter has been addressed with our staff, and the necessary equipment and procedures have been put in place to help ensure it does not happen again. Regarding the additional charges for the salted caramel and chilli sauce, these are listed on our menu as optional extras and are charged accordingly. However, we understand that, given the issues with your meal, this would have added to your disappointment.Your feedback has been taken seriously, and we hope to welcome you back in the future as we continue striving to deliver quality food and service with every order.
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Ronny Kichenbrand
3 months ago on Google
New established mental with limited menue. Meal type: Breakfast Price per person: R 100–200 Parking space: Somewhat difficult to find parking Parking options: Free of charge street parking
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$$$$
Price range per person
ZAR 100 - ZAR 200
Address
55 Hoof Street, Albertinia, Western Cape, South Africa, 6696
Features
Сredit cards accepted
Wi-Fi
Takeaway
Booking
Opening hours
| SundaySun | Closed |
| MondayMon | Closed |
| TuesdayTue | 9AM-6PM |
| WednesdayWed | 9AM-6PM |
| ThursdayThu | 9AM-6PM |
| FridayFri | 9AM-6PM |
| SaturdaySat | 9AM-6PM |
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