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Response from the owner
4 months ago
Our apologies that the item did not meet your standards. Please note that the butter sauce does not have cashew blended in for our food policy reasons of allergen avoidance. The usual restaurant style of butter sauce is a filtered cream of the sauce that is smooth. Ours is home style and does not filter out after blending. It will be grainy. We are not worried about the watery or not spiced comment as we are well aware that is not the case. It is mild spiced as mentioned in the menu. Thank you for your review. We appreciate your comment. However, this batch had a bit low salt and the broth from the chicken diluted the thickness. We did a review on what happened. Our honest apologies. Kindly give a call or send us the order details like time and what ordered etc. We shall refund.